Results 21 to 30 of about 1,004 (184)
A user-generated content analysis on the quality of restaurants using the TOURQUAL model
Journal of Global Business Insights, 2022 The restaurant market is becoming more competitive, and businesses are challenged to differentiate themselves in this sector in terms of quality of services.
Tiago Mondo +2 more
doaj +1 more source
La narración de experiencias en TripAdvisor
Rilce. Revista de Filología Hispánica, 2016 En este artículo analizamos, desde el planteamiento de la pragmática del turismo digital, las opiniones que aparecen en la página web Trip Advisor como una muestra de la promoción turística online en la Web 2.0 o Turismo 2.0. Partiendo de la consideración de dichas opiniones o comentarios como narraciones de experiencias de viajes, hemos intentando ...
Mariottini, L. (Laura) +3 more
openaire +2 more sources
Actos de habla y atenuación 2.0: TripAdvisor
Círculo de Lingüística Aplicada a la Comunicación, 2018 Este trabajo, que se enmarca en la perspectiva de estudios de pragmática del turismo digital, se centra en el análisis de las estrategias de atenuación y, concretamente, de los actos expresivos del elogio, el agradecimiento y las disculpas, utilizados como movimientos de apoyo de otros actos de habla principales. Para ello, hemos analizado un corpus de
María Isabel Hernández Toribio +1 more
openaire +4 more sources
Hotel Guest Satisfaction: A Predictive and Discriminant Study Using TripAdvisor Ratings
Administrative SciencesUnderstanding and promoting guest satisfaction is central to the economic sustainability of the hospitality industry. Satisfaction influences consumers’ booking intentions, hotel choice, loyalty, and the reputation and performance of accommodation ...
Quiviny Jorge De Oliveira-Cardoso +2 more
doaj +1 more source
The influence of TripAdvisor portal on hotel bussines in Serbia [PDF]
Marketing (Beograd. 1991), 2013 Numerous researches have shown the existence of influence of specialized Web 2.0 portals on hotel business. One of most famous portals of that kind is TripAdvisor.
Čačić Krunoslav, Mašić Saša
doaj +1 more source
Evaluación de la imagen de un destino de turismo rural a través del UGC
Investigaciones TurísticasLos destinos de turismo rural están aumentando su popularidad debido a las experiencias de viaje que ofrecen diferentes a otras tipologías turísticas.
Elena Sánchez Vargas +3 more
doaj +1 more source
Percepção dos visitantes em relação aos museus de arte vinculados ao Instituto Brasileiro de Museus
Dos Algarves, 2023 O presente estudo aplicou técnicas de extração de dados e análise textual em um banco de dados qualitativo com informações resultantes de comentários provenientes da mídia social especializada em turismo TripAdvisor, com vistas a analisar o discurso dos ...
Solano de Souza Braga +3 more
doaj +1 more source
EXAMINING SUBJECTIVE AND OBJECTIVE E-COMPLAINTS AND SERVICE QUALITY IN BANGKOK HOTELS
Tourism and Hospitality Management, 2021 Purpose– There are few studies examining the reliability of e-complaints in the hotel industry. This topic is important for hotel managers as it can help them in distinguishing emotional complaints from factual complaints. Therefore, this study aims to
Aswin Sangpikul
doaj +1 more source
Online reputation of 4- and 5-star hotels [PDF]
Tourism and Hospitality Management, 2020 Purpose – The aim of this research is to analyse how hotels incorporate their online reputation on their official websites, the characteristics of that information, as well as the variables that may influence it.
Inmaculada Rabadán-Martín +2 more
doaj +1 more source
DO YOU FEEL WELCOME? A STUDY ABOUT THE PERCEPTION OF GUESTS AT EXECUTIVE HOTELS IN UBERLÂNDIA- MG
Revista Gestão em Análise, 2022 The hospitality is known as the act of hosting and hospitality activies are intended to help develop the satisfaction of social needs. The application of hospitality concepts and theories to service companies in the tourism industry makes hospitality ...
Lunna Caryne Alves +1 more
doaj +1 more source