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The Metamorphosis of the Users and by the Users: Towards The User Generated Museum
2012From the point of view of semiotics, meaning resides in the interpretation. The interpreters of museums are the users. How are they and their interpretations changing in the era of mobile communication, globalization, web 2.0, liquid life and other new trends?
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A Discrepancy Model of End-User Computing Involvement
Management Science, 1989William J Doll, Gholamreza Torkzadeh
exaly
The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys, 2001Melody Y Ivory, Marti A Hearst
exaly

