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Chatbot User Experience: Design and Evaluation
The paper provides a review and systematization of the literature related to the chatbot user experience (CUX) by focusing on the chatbot’s design and evaluation domain. An overview of the state of the art for each topic is provided, along with recommendations that can improve the design and evaluation of CUX.openaire +2 more sources
Evaluating User Experience of Augmented Reality Eyeglasses
2015Augmented reality based applications have been experimented with in various contexts. Typically, the interaction is supported by handled devices, which, in specific scenarios, may hinder the interaction and spoil the experience of use, as the user is forced to hold the device and to keep her eyes on it at all times.
Gamberini, Luciano +5 more
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On User eXperience Evaluation: Combining User Tests and Psychometrics
2017The ISO 9241-210 standard defines User eXperience (UX) as a person’s perceptions and responses resulting from the use and/or anticipated use of a product, system or service. One of the main perspectives on UX is the psychological one, being fundamental in all user studies.
Virginia Zaraza Rusu +5 more
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Designing and Evaluating User Experience
2017This chapter explores designing for User Experience (UX) and shows that how a user-centered system design (UCSD) approach, with some adjustments, can be used to design for UX. It talks about UX evaluation: UX dimensions and emotions. In the UCSD approach, depending on the project, the user participates to the design process in different manners, at ...
Jean-Marc Robert, Annemarie Lesage
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User Experience Evaluation of an e-Assessment System
2020In order to attain a good user experience in e-assessment systems, learners should be aware of how they are progressing in the courses and they should feel motivated and engaged. The goal of this paper is to propose an e-assessment system, that aims to increase the self-awareness of learners about the courses’ progress that they are taking, and also to
Sidra Iftikhar +3 more
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User experience evaluation focused on viewpoints and embodiment
Proceedings of the 34th ACM/SIGAPP Symposium on Applied Computing, 2019The sense of embodiment of users in interactive graphics applications controlled by virtual reality devices involves several senses. This paper presents a user experience evaluation focused on user viewpoints (first and third-person perspectives) and their influence on the sense of embodiment of users, in a mobile game wearing a Head Mounted Display ...
Cristina Scheibler +1 more
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User Experience Evaluation by ERM: Experience Recollection Method
2018Evaluation of user experience (UX) is the key for improving the quality of artifact that people use in their everyday life and thus improve their quality of life. Two types of evaluation methods can be classified, i.e. the real-time method (e.g. ESM by Larson & Csikszentmihalyi) and memory-based method (e.g. UX curve by Kujala et al.). The ERM proposed
Masaaki Kurosu +2 more
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Valence method for formative evaluation of user experience
Proceedings of the 8th ACM Conference on Designing Interactive Systems, 2010This paper describes a method for formative evaluation of the user experience based on the user experience model of Hassenzahl [11]. It captures positive and negative feelings during the exploration of an interactive product. In a subsequent retrospective interview phase users indicate for each instance of a positive or negative feeling the product ...
Michael Burmester 0001 +3 more
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User Experience Evaluation of The D'Fastint Application using The User Experience Questionnaire
2023 9th International HCI and UX Conference in Indonesia (CHIuXiD), 2023Daffane Aurelia Maharani +3 more
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User Experience Evaluation of Duolingo using User Experience Questionnaire (UEQ)
2023 International Conference on Information Management and Technology (ICIMTech), 2023Muhammad Hafizh Raihan Daniswara +3 more
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