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Behavioral Analysis for User Satisfaction
2022 IEEE Eighth International Conference on Multimedia Big Data (BigMM), 2022Michela Chimienti +5 more
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Is user satisfaction a hobgoblin?
Journal of the American Society for Information Science, 1976AbstractThis paper is in response to William S. Cooper: “On Selecting a Measure of Retrieval Effectiveness.”Journal of the American Society for Information Science. 1973;24(2)87–100. Whereas Cooper considers (subjective) satisfaction of a user as the utility of an individual search (and then computes system utility as the average search utility), this
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1994
It is possible to measure various quantities about a user’s interaction with a system, such as frequencies of command usage, task completion times, and user think times (Treu, 1975a; Abrams and Treu, 1977). This was discussed in Chapter 5. Values of such measures can reflect the design complexity of interaction language and how well a language is known
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It is possible to measure various quantities about a user’s interaction with a system, such as frequencies of command usage, task completion times, and user think times (Treu, 1975a; Abrams and Treu, 1977). This was discussed in Chapter 5. Values of such measures can reflect the design complexity of interaction language and how well a language is known
openaire +1 more source
A Short-Form Measure of User Information Satisfaction: A Psychometric Evaluation and Notes on Use
Journal of Management Information Systems, 1988Wanda J Orlikowski, Jack J Baroudi
exaly
A Theoretical Integration of User Satisfaction and Technology Acceptance
Information Systems Research, 2005Peter A Todd
exaly
User satisfaction with battery electric vehicles in South Korea
Transportation Research, Part D: Transport and Environment, 2020Yeongmin Kwon, Kitae Jang
exaly
Research Report—A Confirmatory Factor Analysis of the User Information Satisfaction Instrument
Information Systems Research, 1995Jeen-Su Lim +2 more
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A review of factors influencing user satisfaction in information retrieval
Journal of the Association for Information Science and Technology, 2010Mark Sanderson, Azzah Al-Maskari
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