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ABC APPLICATION USER SATISFACTION ANALYSIS WITH APPROACH END USER COMPUTING SATISFACTION (EUCS)

Applied Accounting and Management Review (AAMAR), 2022
This study aims to examine the effect of ABC application user satisfaction levels using the End User Computing Satisfaction method. The independent variables in this study are content, accuracy, format, ease of use, timeliness, while the dependent variable is user satisfaction. This research is a quantitative study using primary data and secondary data.
Hasna Khansa Aulia   +2 more
openaire   +1 more source

Maximizing User Service Satisfaction for Delay-Sensitive IoT Applications in Edge Computing

IEEE Transactions on Parallel and Distributed Systems, 2022
The Internet of Things (IoT) technology provisions unprecedented opportunities to evolve the interconnection among human beings. However, the latency brought by unstable wireless networks and computation failures caused by limited resources on IoT ...
Jing Li   +6 more
semanticscholar   +1 more source

User Satisfaction with EDI

Information Resources Management Journal, 2001
This study was undertaken to identify antecedents of user satisfaction with EDI systems by surveying key end-users of EDI in a variety of firms across the United States. Although there is much empirical evidence about factors underlying EDI adoption and implementation, there is little information from the perspective of the end user.
Mary C. Jones, Robert C. Beatty
openaire   +1 more source

Users Satisfaction With Library Services

International Journal of Information and Communication Technology Education, 2015
The study focused on users satisfaction with library services at the Delta State University main Library, Abraka, Delta State. The objective was to find out if users are satisfied with the services, facilities, the library environment, information sources and staff of the library.
openaire   +1 more source

Quantifying Skype user satisfaction

Proceedings of the 2006 conference on Applications, technologies, architectures, and protocols for computer communications, 2006
The success of Skype has inspired a generation of peer-to-peer-based solutions for satisfactory real-time multimedia services over the Internet. However, fundamental questions, such as whether VoIP services like Skype are good enough in terms of user satisfaction,have not been formally addressed. One of the major challenges lies in the lack ofan easily
Kuan-Ta Chen   +3 more
openaire   +1 more source

Understanding the user satisfaction and loyalty of customer service chatbots

Journal of Retailing and Consumer Services, 2023
Chin-Lung Hsu, Judy Chuan-Chuan Lin
semanticscholar   +1 more source

How Do AI-driven Chatbots Impact User Experience? Examining Gratifications, Perceived Privacy Risk, Satisfaction, Loyalty, and Continued Use

Journal of Broadcasting & Electronic Media, 2020
This study examined how artificial intelligence (AI)-driven chatbots impact user experience. It collected survey data from 1,064 consumers who used any chatbot service from the top 30 brands in the U.S.
Yang Cheng, Hua Jiang
semanticscholar   +1 more source

Investigating Cognitive Effects in Session-level Search User Satisfaction

Knowledge Discovery and Data Mining, 2019
User satisfaction is an important variable in Web search evaluation studies and has received more and more attention in recent years. Many studies regard user satisfaction as the ground truth for designing better evaluation metrics.
Mengyang Liu   +4 more
semanticscholar   +1 more source

User satisfaction with teleconsultations for surgery

Journal of Telemedicine and Telecare, 2000
We carried out a prospective study of realtime videoconferencing in surgical consultations. Videoconferencing equipment at the Satakunta Central Hospital, Pori, was connected by ISDN at 384 kbit/s to two health centres in the cities of Kankaanpaa and Huittinen (55 and 60 km from Pori, respectively).
P, Aarnio   +3 more
openaire   +2 more sources

Jointly Leveraging Intent and Interaction Signals to Predict User Satisfaction with Slate Recommendations

The Web Conference, 2019
Detecting and understanding implicit measures of user satisfaction are essential for enhancing recommendation quality. When users interact with a recommendation system, they leave behind fine grained traces of interaction signals, which contain valuable ...
Rishabh Mehrotra   +4 more
semanticscholar   +1 more source

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