Results 351 to 360 of about 395,632 (368)

Customer Experience at Veterans Affairs

Design Management Review, 2016
VA's veteran experience office is basically a startup of about 20 people, many from the private sector. Their brief: Shift Veterans Affairs toward a customer‐first perspective.This Presidential Innovation Fellow helped start the first‐ever cabinet‐level customer experience office in the US government, at the Veterans Affairs Administration.
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Reliance on Veterans Affairs Outpatient Care by Medicare-eligible Veterans

Medical Care, 2011
To examine longitudinal changes in Medicare-eligible veterans' reliance on the Department of Veterans Affairs (VA) healthcare system for primary and specialty care over 4 years.We merged VA administrative and Medicare claims data to examine outpatient use during fiscal years (FY) 2001 to 2004 by 15,520 Medicare-eligible veterans who used VA primary ...
Matthew L. Maciejewski, James F. Burgess, John C. Fortney, Nancy D. Sharp, Mark Perkins, Chris L. Bryson, Paul L. Hebert, Willard G. Manning, Chuan Fen Liu   +8 more
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Workplace Perceptions of Veterans and Nonveterans in the Department of Veterans Affairs

Military Psychology, 2016
Much has been written about veterans and their reintegration into civilian society, but little or no information is available about veterans’ workplace perceptions and how these might differ from t...
Dee Ramsel, Katerine Osatuke, Robert Teclaw   +2 more
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Veterans’ Access to and Use of Medicare and Veterans Affairs Health Care

Medical Care, 2007
We examined the impact of access to care characteristics on health care use patterns among those veterans dually eligible for Medicare and Veterans Affairs (VA) services.We used a retrospective, cross-sectional design to identify veterans who were eligible to use VA and Medicare health care in calendar year 1999. We analyzed national VA utilization and
Larry M. Manheim, Linda Kok, Frances M. Weaver, Noreen Arnold, Denise M. Hynes, Katherine Mallin, Kristin Koelling, Kevin T. Stroupe, Min-Woong Sohn   +8 more
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The Future of the Department of Veterans Affairs

JAMA: The Journal of the American Medical Association, 1995
To the Editor. —The recent article by Drs Fisher and Welsh 1 and the Editorial by Dr Pittman 2 illustrate that the future of the Department of Veterans Affairs (VA) is no less than the future of academic medicine. The future of both relies on solving the health care crisis, which itself is due to the following three main problems: escalating costs ...
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Characteristics Of Veterans Using Veterans Affairs Community-Based Outpatient Clinics

Journal Of Health Care For The Poor And Underserved, 2002
In the late 1990s, the Department of Veterans Affairs (VA) initiated a system of community-based outpatient clinics to enhance access to care. The purpose of this study was to explore factors that may be related to veterans' desire to transfer care from VA-based to community clinics.
Hanna Bloomfield Rubins, Paul R. Hamann, Steven J. Borowsky, Jenni L. Bradley, Claire J. Stolee, David B Nelson, Sean Nugent   +6 more
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Diabetes in Nonveterans, Veterans, and Veterans Receiving Department of Veterans Affairs Health Care

Diabetes Care, 2004
OBJECTIVE—To compare behavioral risk factors and health and disease characteristics among three groups of adults with diabetes: nonveterans, veterans not receiving Department of Veterans Affairs (VA) health care, and veterans using VA services.RESEARCH DESIGN AND METHODS—Two data sources were used to describe the veteran population.
Edward J. Boyko, Charles Maynard, Linda B. Haas, Thomas D. Koepsell, Gayle E. Reiber   +4 more
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Systematic Review

Medical Care, 2011
The Veterans Health Administration, the nation's largest integrated delivery system, launched an organizational transformation in the mid 1990 s to improve the quality of its care.To synthesize the evidence comparing the quality of medical and other nonsurgical care in Veterans Affairs (VA) and non-VA settings.MEDLINE database and bibliographies of ...
Sierra Matula, Peter A. Glassman, Isomi M Miake-Lye, Amal N. Trivedi, Paul G. Shekelle, Steven M. Asch   +5 more
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Utilization of laparoscopic antireflux surgery at a single Veterans Affairs facility compared with the Veterans Affairs national trend

The American Journal of Surgery, 2003
The widespread use of laparoscopy in the early 1990s has led to an increase in the utilization of antireflux procedures for the treatment of gastroesophageal reflux disease (GERD). This trend has been observed in the private sector, but not within the Department of Veterans Affairs (VA) health care system.
Sherry M. Wren, Bassem Y. Safadi, Murray Kown   +2 more
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Veterans Affairs Continuity Clinics

2017
Many Veterans Affairs (VA) hospitals are also aligned with medical schools, which present an opportunity to integrate its internal medicine residents into a primary care continuity clinic. The ambulatory care model used in the VA is the Patient Aligned Care Team (PACT), a variant of the patient-centered medical home. This chapter offers support for the
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