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Impact of video-mediated communication on simulated service encounters

Interacting with Computers, 1996
The results are reported of three studies of collaborative problem-solving in a simulated travel agency where communication between travel agent and customers is supported by a videolink and shared multimedia tools. The video-mediated contexts (VMCs) were compared with face-to-face and audio-only interactions in terms of the success of the task outcome,
Anne H. Anderson   +5 more
openaire   +1 more source

The effects of visual proxemic information in video mediated communication

ACM SIGCHI Bulletin, 1998
One of the simplest examples of non-verbal communication is that of proximity, i.e. the distance at which conversants stand (or sit) from each other when interacting. This is known to be guided by certain social rules which take into account personal relationships, culture, personality and the purpose of the discussion, violation of which leads to ...
David Grayson, Lynne Coventry
openaire   +1 more source

A QoE testbed for socially-aware video-mediated group communication

Proceedings of the 2nd international workshop on Socially-aware multimedia, 2013
Video-Mediated group communication is filtering into everyday use, as commercial products enable people to connect with friends and relatives. Current solutions provide basic support, so that communication can happen, but do they enable conversations?
Schmitt M.   +3 more
openaire   +1 more source

Understanding children’s behavior in an asynchronous video-mediated communication environment

Personal and Ubiquitous Computing, 2012
Video-mediated communication (VMC) has become a feasible way to connect people in remote places for work and play. Nevertheless, little research has been done with regard to children and VMC. In this paper, we explore the behavior of a group of children, who exchanged video messages in an informal context. In particular, this paper presents the results
Michail N. Giannakos   +4 more
openaire   +1 more source

Gazing Heads: Investigating Gaze Perception in Video-Mediated Communication

ACM Transactions on Computer-Human Interaction
Videoconferencing has become a ubiquitous medium for collaborative work. It does suffer however from various drawbacks such as zoom fatigue. This paper addresses the quality of user experience by exploring an enhanced system concept with the capability of conveying gaze and attention. Gazing Heads is a round-table virtual meeting concept that uses only
Martin Schuessler   +4 more
openaire   +1 more source

How Conversations Change Over Time in Face-to-Face and Video-Mediated Communication

Small Group Research, 2009
An experiment was conducted to examine how communication patterns and task performance differ as a function of the group's communication environment and how these processes change over time. In a longitudinal design, three-person groups had to select and argue the correct answer out of a set of three alternatives for ten questions.
van der Kleij, R.   +3 more
openaire   +4 more sources

The interactions among media and psychological functions on video-mediated communication

Proceedings. 3rd Asia Pacific Computer Human Interaction (Cat. No.98EX110), 2002
The study assesses whether remotely located pairs of people working on a collaborative task benefit from using video or not. We look in particular at people's psychological functions as well as the sound delay time. In this study, we extend the research on video mediated communication (VMC) to the domain of interactions of psychological functions ...
null Xiaolan Fu   +5 more
openaire   +1 more source

MirrorSpace: Using Proximity as an Interface to Video-Mediated Communication

2004
Physical proximity to other people is a form of non-verbal communication that we all employ everyday, although we are barely aware of it. Yet, existing systems for video-mediated communication fail to fully take into account these proxemics aspects of communication.
Nicolas Roussel   +2 more
openaire   +1 more source

An evaluation of video mediated communication

INTERACT '93 and CHI '93 conference companion on Human factors in computing systems - CHI '93, 1993
Steve Whittaker, Brid O'Conaill
openaire   +1 more source

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