Virtual assistants - Open Access .click

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Bus. Inf. Syst. Eng., 2020
Several domain-specific assistants in the form of chatbots have conquered many commercial and private areas. However, there is still a limited level of systematic knowledge of the distinctive characteristics of design elements for chatbots to facilitate development, adoption, implementation, and further research. To close this gap, the paper outlines a
Antje Henriette Annette Janssen +3 more
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Virtual guides to assist visitors in the SAGRES virtual museum

Proceedings. SCCC'99 XIX International Conference of the Chilean Computer Science Society, 2003
The SAGRES system is an environment on the Web, that facilitates the presentation of museum information, in a manner adapted to the individual characteristics of each visitor. The interaction with the system may occur individually or in groups of students. The system also offers resources to support some forms of cooperative learning, allowing visitors
M.C. Moraes, A.C. Bertoletti, A.C. da Rocha Costa +2 more
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Skill discovery in virtual assistants

Communications of the ACM, 2018
Skill recommendations must be provided when users need them most, without being obtrusive or distracting.
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Guidelines for Bimodal Virtual Assistants