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Rudeness and Incivility in the Workplace [PDF]
, 2009 Incivility may be defined as low intensity deviant behaviour that violates workplace norms for mutual respect. The effects of intra-organizational incivility are considerable, and resolving conflicts among co-workers can account for much of managers’ time. This chapter details the nature of incivility and its consequences.
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Coping with Workplace Incivility
2018Workplace incivility has become a pervasive issue in organizations across multiple sectors and industries. Yet, despite a growing body of literature on workplace incivility, little empirical research exists on how targets (victims) of workplace incivility cope with the instances of incivility that they experience.
Jennifer S. Linvill +1 more
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Workplace incivility: a concept analysis
Contemporary Nurse, 2015This study aimed to describe the meaning of the concept 'workplace incivility' and promote consistency in its application in nursing research and practice. The methodology introduced by Walker and Avant was used to analyze this concept. A total number of 50 studies that had essentially addressed the concept of incivility in employees' work environment ...
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Workplace incivility: a literature review
International Journal of Workplace Health Management, 2020PurposeThere have been strides in workplace incivility (WI), but in what direction, angles and theoretical streams are they taking place? In light of it, the purpose of this review is to analyze the overall WI research output yielded in the initial decades of this century.Design/methodology/approachThis investigation searched exclusively for empirical ...
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Patterns and profiles of response to incivility in the workplace.
Journal of Occupational Health Psychology, 2009The authors draw on stress and coping theory to understand patterns of individual response to workplace incivility. According to data from 3 employee samples, incivility tended to trigger mildly negative appraisals, which could theoretically differentiate incivility from other categories of antisocial work behavior.
Lilia M. Cortina, Vicki J. Magley
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Swiss Journal of Psychology, 2018
Abstract. The quality of workplace social environments has been widely recognized as having an important role in employees’ experience of their workplace, which is confirmed by recent research. The greater frequency of incivility, in contrast to the more intense forms of negative workplace interactions, expands opportunities for understanding the ...
Paul Jiménez +3 more
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Abstract. The quality of workplace social environments has been widely recognized as having an important role in employees’ experience of their workplace, which is confirmed by recent research. The greater frequency of incivility, in contrast to the more intense forms of negative workplace interactions, expands opportunities for understanding the ...
Paul Jiménez +3 more
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2015
Human-intensive processes (HIPs), such as medical processes involving coordination among doctors, nurses, and other medical staff, often play a critical role in society. Despite considerable work and progress in error reduction, human errors are still a major concern for many HIPs.
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Human-intensive processes (HIPs), such as medical processes involving coordination among doctors, nurses, and other medical staff, often play a critical role in society. Despite considerable work and progress in error reduction, human errors are still a major concern for many HIPs.
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Workplace Incivility: New Frontiers and Research Directions
Academy of Management Proceedings, 2017Research on workplace incivility is blossoming (see Schilpzand, De Pater, & Erez, 2016) with many new quality papers published each year on experienced incivility, witnessed incivility, and instigated incivility. The goals of this symposium are to showcase the various ways in which the incivility literature is evolving and to stimulate ongoing ...
Binyamin Cooper +10 more
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The effects of passive leadership on workplace incivility
Journal of Organizational Behavior, 2014SummaryIn this article, we examine the effects of passive leadership on workplace incivility across two studies. Study 1 examines passive leadership–incivility relationships in a sample of employee–supervisor dyads, and Study 2 examines these relationships in a sample of employee–coworker dyads.
Crystal M. Harold, Brian C. Holtz
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Respect as a Moral Response to Workplace Incivility
Philosophy of Management, 2019With the rise of incivility in organizational settings, coupled with an increase in discriminatory behavior around the world, we explain how these concerns have merged to become a pervasive workplace ethical issue. An ethical-decision making model is presented that is designed to help employees address issues of incivility with a moral response action,
Leslie Sekerka, Marianne Marar Yacobian
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