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INFO/C: [Consumer Policy and Health Protection] Vol. VI, No. 4, August 1996 [PDF]

, 1996

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Table of Contents [PDF]

, 2017

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Detection of Bottlenecks in Hospital Processes from the XAVIA HIS System using Process Mining

IEEE Latin America Transactions, 2019
Sanitary services present various challenges, one of them are bottlenecks. bottlenecks cause anomalies and eventualities in the processes flow, directly affecting the patient’s attention quality. The health organizations procure to apply a process management focusing and the usage of different technologies to improve their performance.
A. Orellana, C. Dávila, I. León
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