Results 21 to 30 of about 1,721,191 (340)

Impact of Service Quality, Customer Satisfaction and Switching Costs on Customer Loyalty

open access: yesJournal of Asian Finance, Economics and Business, 2020
This study examines the relationships and the impacts of service quality, customer satisfaction and switching costs on customer loyalty of e-banking in commercial banks.
D. Nguyen, V. T. Pham, D. Tran, D. Pham
semanticscholar   +1 more source

Characterization of Escherichia coli harboring colibactin genes (clb) isolated from beef production and processing systems

open access: yesScientific Reports, 2022
Certain strains of Escherichia coli possess and express the toxin colibactin (Clb) which induces host mutations identical to the signature mutations of colorectal cancer (CRC) that lead to tumorigenic lesions.
Manita Guragain   +4 more
doaj   +1 more source

Quality service in radiology [PDF]

open access: yesBiomedical Imaging and Intervention Journal, 2007
Radiology is part of the service industry and as a service provider one needs to understand quality and delivery of service. This includes knowledge of customer service, customer satisfaction and all its related issues as well as quality assurance and improvement issues.
openaire   +3 more sources

Design and Integration of a Texting Tool to Keep Patients’ Family Members Updated During Hospitalization: Clinicians’ Perspectives

open access: yesJournal of Patient Experience, 2023
An important gap in the literature is how clinicians feel about patient-centered technologies and how clinicians experience patient-centered technologies in their workflows.
Courtenay R Bruce JD, MA   +20 more
doaj   +1 more source

Charting the Future of E-Grocery: An Evaluation of the Use of Digital Imagery as a Sensory Analysis Tool for Fresh Fruits

open access: yesHorticulturae, 2021
While online grocery shopping has been rapidly expanding over the last several years, online sales of fresh produce have lagged far behind. One of the most significant contributing factors for this lag is the consumer’s inability to assess the quality of
Eunhee Park   +3 more
doaj   +1 more source

A Conceptual Model of Service Quality and Its Implications for Future Research

open access: yes, 1985
The attainment of quality in products and services has become a pivotal concern of the 1980s. While quality in tangible goods has been described and measured by marketers, quality in services is largely undefined and unresearched.
A. Parasuraman, V. Zeithaml, L. Berry
semanticscholar   +1 more source

The effect of electronic banking service quality on customer satisfaction

open access: yesRevista Română de Informatică și Automatică, 2023
Coronavirus 2019 (Covid 19) was first detected in Wuhan City, Hubei Province, China, and it was eventually spread to other countries. The spread of the virus has had a big impact on health and economy worldwide.
Siti Nor Aqiliyah binti SUBAHUDIN   +1 more
doaj   +1 more source

Telecom Operator’s Approach to QoE

open access: yesJournal of Telecommunications and Information Technology, 2022
Telecommunication networks are ever more frequently relying on artificial intelligence and machine learning techniques to detect specific use patterns or potential errors and to take automated decisions when these are encountered.
Karol Kowalik   +3 more
doaj   +1 more source

Assessment of the quality of service in the field of real estate transactions: modern methodological approaches [PDF]

open access: yesОмский научный вестник: Серия "Общество. История. Современность", 2023
This article discusses topical issues related to the assessment of the quality of service in the field of real estate transactions, in particular, the theoretical and methodological approaches to determining the quantitative value of the service ...
N. M. Kalinina, E. V. Khrapova
doaj   +1 more source

Analysis of Student Satisfaction Toward Quality of Service Facility [PDF]

open access: yes, 2018
The development of higher education is very rapid rise to the tight competition both public universities and private colleges. XYZ University realized to win the competition, required continuous quality improvement, including the quality of existing ...
Darmawan Napitupulu   +9 more
semanticscholar   +1 more source

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