Results 81 to 90 of about 16,722,766 (238)

A customized construct of sequential service quality in service encounter chains : time, context, and performance threshold

open access: yes, 2004
Studies of the construct of service quality have traditionally been undertaken from the perspective of the service receiver. More recently, research has focused on both the service provider's perspective and the service receiver's perspective.
Svensson, Göran,
core   +1 more source

Pengaruh Identitas Visual, Reputasi Akademik dan Kualitas Pelayanan terhadap Tingkat Kepuasan Mahasiswa Unsoed

open access: yesPerformance, 2020
This research has the aims to analyze the effect of visual identity ,academic reputation and service quality on student satisfaction at Unsoed. This research is descriptive research with survey method by using questionnaire to collect the data.
Alisa Tri Nawarini   +2 more
doaj  

Quality of Academic Services: A Phenomenological Study at the Bureau of Academic and Student Affairs

open access: yesJournal La Edusci
This study investigates the quality of academic services at the Bureau of Academic, Student Affairs, and Planning (BAKP) of Tadulako University in Palu. The research uses a qualitative phenomenological approach to explore how academic services are delivered and perceived by students, focusing on five key dimensions: reliability, assurance, physical ...
Munari Munari   +4 more
openaire   +1 more source

Wireless LAN Service Quality Optimization in Academic Environments

open access: yesModern Applied Science, 2017
This paper targets optimized service quality (SQ) – a metric that compares the perceived performance by users with the expected performance – sufficient to satisfy users’ quality of experience (QoE). The perceived performance was obtained in a field survey from an academic environment, and using Interval Type-2 Fuzzy Logic (IT2FL), uncertainties ...
Moses E. Ekpenyong   +3 more
openaire   +1 more source

Evaluation Tools and Technique of the Quality Service in Academic Libraries

open access: yesJournal of Library and Information Communication Technology, 2023
In any service-oriented business platform, customer satisfaction is the prime factor. In this regard, the providing services should be effective, efficient, and economical. Libraries must change their internal gaze from the collection and its reliance on input, process, and output measurements to metrics that assess the results or impact on students ...
openaire   +1 more source

Bi‐ and Mono‐Allelic RFC1 Expansion in a North American Cohort With Idiopathic Axonal Neuropathy

open access: yesAnnals of Clinical and Translational Neurology, EarlyView.
ABSTRACT Objective RFC1 biallelic repeat expansion is increasingly recognized as a cause of chronic idiopathic axonal polyneuropathy (CIAP), but it remains challenging to know who to test. This study aims to determine the prevalence of biallelic and monoallelic RFC1 expansions and their corresponding neuropathy phenotypes in CIAP patients and identify ...
Amro M. Stino   +25 more
wiley   +1 more source

Academic quality measurement: A multivariate approach [PDF]

open access: yes
This paper applies a new quality measurement methodology to measure the quality of the postgraduate courses. The methodology we propose is the Academic Quality Measurement (AQM).
Javier M. Moguerza   +2 more
core  

A generic conceptual framework of interactive service quality

open access: yes, 2003
Generally, the article provides a fundament beyond the state-of-the-art construct of service quality. In particular, the content is dedicated to the construct of interactive service quality in service encounters.
Svensson, Göran,
core   +1 more source

Digital Cognitive Testing in Mitochondrial Disease: Validity and Challenges for Clinical Trial Use

open access: yesAnnals of Clinical and Translational Neurology, EarlyView.
ABSTRACT Background Primary mitochondrial disease is a group of genetic disorders caused by pathogenic variants in nuclear or mitochondrial DNA, often resulting in progressive neurodegeneration and cognitive decline. Current management is primarily supportive, though recent research offers hope for disease‐modifying treatments in the future.
Oksana Pogoryelova   +9 more
wiley   +1 more source

Pelayanan Publik di Fakultas Ilmu Sosial dan Ilmu Politik Tahun 2015-2016

open access: yesNakhoda: Jurnal Ilmu Pemerintahan, 2018
Faculty of Social Science and Political Science is one of the faculties in Riau University as spearhead of higher education services. This faculty provide services both academic and non”academic in accordance with Standard Operating Procedures (SOP ...
Wan Asrida
doaj   +3 more sources

Home - About - Disclaimer - Privacy