Results 61 to 70 of about 11,870 (260)
ABSTRACT This study investigates how artificial intelligence (AI) chatbot message tone, fashion product recommendation type, and personalization level interact to shape consumers' continuance intention in online fashion shopping. Building on Construal Level Theory and the Stereotype Content Model, we treat warmth and competence cues as psychological ...
Jung Mee Kim, Seeun Kim
wiley +1 more source
THE ROLE OF AI CHATBOTS IN EDUCATION: A REVIEW
The rapidly evolving landscape of education, artificial intelligence (AI) chatbots have emerged as transformative tools, revolutionizing traditional learning paradigms.
Dennis Redeemer Korda +2 more
doaj
This paper examines student teachers’ understanding of Artificial Intelligence (AI) chatbots and their application in teaching and learning practices. A qualitative research methodology, specifically Interpretative Phenomenological Analysis (IPA), was ...
Paseka Patric Mollo
doaj +1 more source
AI Chatbots Versus Human Agents for Customer Service: A Social Belonging Perspective
ABSTRACT Artificial intelligence (AI) has rapidly transformed customer service, leading to the widespread adoption of AI‐driven chatbots. Despite these advances, consumers consistently prefer human agents over AI chatbots, as documented in both academic research and industry reports. This research proposes a Social Belonging Perspective to explain this
Linwan Wu, Chi Zhang, Kai Tian
wiley +1 more source
BackgroundArtificial intelligence (AI) chatbots have recently gained use in medical practice by health care practitioners. Interestingly, the output of these AI chatbots was found to have varying degrees of hallucination in ...
Fadi Aljamaan +8 more
doaj +1 more source
Mitigating Chatbot Service Failures: The Roles of Anthropomorphism, Acknowledgment, and Apology
ABSTRACT This study examines how chatbot anthropomorphism shapes consumer responses to service failure by distinguishing between process failure and outcome failure and by testing alternative recovery responses. Across three pretests (N = 30, 120 and 240) and two scenario‐based experiments (Study 1: N = 346; Study 2: N = 778), consumers evaluated ...
Juyon Lee, Wujin Chu, Rajat Roy
wiley +1 more source
Abstract- The rapid advancement of conversational artificial intelligence has shifted focus from massive, API-dependent Large Language Models (LLMs) to efficient, locally deployable Small Language Models (SLMs). This research presents the development of a Multilingual AI Chatbot utilizing the Microsoft Phi-3:mini model for text generation and the ...
Gokul A. Rathod +4 more
openaire +1 more source
Die Förderung naturwissenschaftlicher Argumentation stellt insbesondere in Socioscientific Issues (SSI) eine zentrale Herausforderung im Chemieunterricht dar. Digitale Lernumgebungen eröffnen neue Möglichkeiten, diese Prozesse durch adaptives Feedback und metakognitive Unterstützung zu fördern.
Laura Celine Leppla +1 more
wiley +1 more source
In today’s digital era, students and parents often struggle to find accurate, timely information regarding college admissions, academic programs,examination schedules, scholarships, and more. Visiting the college office for every small inquiry can be time-consuming, frustrating, andinefficient especially when information could easily be made available ...
openaire +1 more source
Digital Transformation of Medicines Regulation in Africa—Perspectives from a Stakeholder Convening
Regulatory authorities worldwide are developing strategies to integrate artificial intelligence (AI) into the lifecycle of health products, technologies, and medicines. While regulators share goals of improving efficiency, strengthening decision‐making, and protecting public health, their approaches differ according to institutional structures ...
Christelna Reyneke +12 more
wiley +1 more source

