The Importance of Frequent Flyer Programs: An In-depth Analysis [PDF]
This paper discusses the important roles of frequent flyer programs (FFPs) in the airline industry with an emphasis on FFPs as a tool for airline business development, a customer relationship management (CRM) tool, and an airline tool of highest return ...
Chayapoj Lee-Anant
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An econometric analysis for the determinants of flight speed in the air transport of passengers
Accurately determining an aircraft's flight speed is crucial for optimizing airline performance, as it directly impacts factors such as fuel consumption and emissions.
Eric Eduardo de Almeida +1 more
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Cargo delivery management in global supply chains under sustainable development conditions [PDF]
The article aims to propose new approaches to cargo delivery management in global supply chains in the context of sustainable development. Recently, this issue gaining in importance and needs to be addressed, as international supply chains are becoming ...
Lytvynenko Sergiy +5 more
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The Arab East: Civil Aviation in the Light of Modern Challenges
The article analyzes the features of the development of civil aviation in the Arab East with an emphasis on the beginning of the current century, as the most important period in the life of the Arab nations, on the one hand the time when they suffered ...
V. A. Isaev, A. O. Filonik
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dddI-Valued Neutrosophic AHP: An Application to Assess Airline Service Quality After Covid-19 Pandemy [PDF]
This study proposes the I-valued Neutrosophic AHP technique to evaluate airline service quality by determining importance priorities for passengers and generating recommendations to managers to allocate the most appropriate resource for increasing ...
Kenan Tas +2 more
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In Brazil, one of the most harmful costs for airlines is the number of lawsuits filed against them. It is a problem that can affect its operations, reduce the entry of new competitors and create legal uncertainty in the country.
Gabriel de Oliveira Torres +2 more
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ASSESSMENT OF THE RELATIONSHIP BETWEEN CORPORATE SOCIAL RESPONSIBILITY ENVIRONMENTAL GOALS IMPLEMENTATION AND FINANCIAL AND OPERATIONAL INDICATORS OF AIRLINES [PDF]
The main idea of the article is assessing the feasibility of introducing Corporate Social Responsibility (CSR) for airlines. Moreover, the authors think that the environmental aspect in CSR is the most important, which predetermined the focus on this CSR
Lidiia SAVCHENKO +3 more
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Bu çalışmada tam hizmet sağlayıcı iş modelini benimseyen havayolu işletmelerinin örgüt yapısı, kültürü ve insan kaynakları uygulamaları dikkate alınarak kabin görevlilerinin iş tatmin düzeyinde hizmetkar liderliğin etkisi araştırılmıştır. SPSS 22 ve AMOS
Teoman Erdağ, Cem Arslantaş
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The Roles of Forgiveness towards Repurchase Intentions from a Cross Cultural Perspective [PDF]
This paper aims to investigate the relationship between forgiveness towards repurchasing intentions from a cross cultural perspective. The study was conducted in the airline industry where customers believed the airline service was not up to expectations.
Arirat Chueabunkoet Noth +2 more
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A Study on the Effect of Aviation Major Education Service Quality on Academic Continuation Intention
Higher education in Korea is becoming a fatal crisis for new students at each university due to the recent decrease in the school age population. In particular, local universities are facing a crisis due to insufficient recruitment of new students and a ...
Jung Hee Kim
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