Results 41 to 50 of about 3,029 (240)
Investigating Which Services are Effective on Recommendation of the Airline Companies
Advances in Hospitality and Tourism Research (AHTR), 2022 This study aimed to determine which services provided by airlines had an influence on recommendations. The authors collected passenger scores from the years between 2014 to 2019 concerning the top 10 airline companies of 2019 from the website www.AirlineQuality.com, which is the site most commonly used by passengers to evaluate airline companies and ...
Seden DOĞAN, Emrah ÖZKUL, Gamze KAYA
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Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 2023 The aviation sector is highly affected by technological, political and economic developments. It is an undeniable fact that businesses must keep up with these rapid changes and developments, especially as they are affected by technological developments ...
Deniz Taşcı, Ahmet Ertek
doaj +1 more source
Development And Validation of A Customer Relationship Scale For Airline Companies
BBR: Brazilian Business Review, 2018 Businesses with focus on customers through the use of Customer Relationship Management (CRM) perform better and win customer loyalty. Therefore, it is relevant to study the relationship between customers and airline companies, given that the aviation ...
Gisela Demo +3 more
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Efficiency Evaluation in an Airline Company: Some Empirical Results
Journal of Applied Sciences, 2011 En During the last years enormous attention has been given to the assessment and improvement of the performance of productive systems. In this context, there are two types of modelling methods of efficiency measurement: a non parametric one, represented by Data Envelopment Analysis (DEA), and a parametric one, represented by Stochastic Frontier ...
M. Coli, E. Nissi, A. Rapposelli
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A Holistic Approach on Airfare Price Prediction Using Machine Learning Techniques
IEEE Access, 2023 Globalization of markets involves new strategies and price policies from professionals that contribute to global competitiveness. Airline companies are changing tickets’ prices very often considering a variety of factors based on their proprietary
Theofanis Kalampokas +5 more
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Circular Economy Pathways for Airport Climate Change Mitigation
Business Strategy and the Environment, EarlyView.ABSTRACT Airport operators face growing climate‐change pressures; the circular economy offers pathways to reduce impacts and recover resources. We examine how airport operators apply the circular economy in practice. We use an exploratory qualitative multicase design based on practitioner‐generated documents (e.g., press releases and sustainability ...
Michele Oppioli +3 more
wiley +1 more source
A Deep Learning Approach to Analyze Airline Customer Propensities: The Case of South Korea
Applied Sciences, 2022 In the airline industry, customer satisfaction occurs when passengers’ expectations are met through the airline experience. Considering that airline service quality is the main factor in obtaining new and retaining existing customers, airline companies ...
So-Hyun Park +3 more
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A DISTRIBUTED AIRLINE RESERVATION SYSTEM FOR NIGERIAN AIRLINE COMPANIES
, 2018 This study focused on the development of a distributed airline reservation system that is capable of resolving some problems of the existing system that include the difficulty to easily reschedule previously booked flights online or transfer ownership of tickets from one user to the other without consulting office agents, inability to support users who
B. I., Ele, M.A., Agana, P. T., Bukie
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Business Strategy and the Environment, EarlyView.ABSTRACT Although firms that integrate a sustainability orientation (SO) may experience a significant improvement in their resource efficiency, many, particularly small‐ and medium‐sized enterprises (SMEs), still struggle with the complexities of incorporating sustainability into their business models.
Michael Adu Kwarteng +3 more
wiley +1 more source
Airlines Employees Service Quality Perception of the Ground Handling Management
Havacılık ve Uzay Teknolojileri Dergisi, 2020 Ground handling companies are enterprises in which airline companies have to cooperate intensively while producing services. Ground handling companies, offer a variety of services for airline’s planes, employees and passengers.
Emre Bahar
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