Results 101 to 110 of about 1,442 (248)
Abstract E‐commerce practitioners and researchers recognize that quality concerns are the primary drivers of customer dissatisfaction with products or services. While dissatisfaction can arise from various factors, little is known about quality and its components, specifically from the perspective of dissatisfied customers. Grounded in the foundational
Rahul Kumar +4 more
wiley +1 more source
RO Full paper COOPERATION AND COMPETITION IN THE AIRLINE MARKET [PDF]
You cannot compete in time with airlines on transcontinental runs, but you can outstrip them in comfort, safety, dependability of service, and also show the passenger the countryside. This, we believe, is a permanent market (Edward G.
Cătălina Mihaela N. BĂDOIU
doaj
ABSTRACT Multi‐sided platform (MSP) models have become more relevant for incumbent companies, requiring them to develop MSP engagement strategies. This study sheds light on the complex process incumbents undergo in developing platform strategies. Adopting an inductive research design, we conducted interviews with 37 decision‐makers across 35 incumbent ...
Lukas Zechel, Vivek K. Velamuri
wiley +1 more source
Predict Airline Customer Satisfaction using a Machine Learning Model
Customer satisfaction is a strategic factor for the sustainability of airline businesses amid increasingly intense competition in the aviation industry.
Yoel Dinata Suwito, Yeremia Alfa Susetyo
doaj +1 more source
Flying high on low cost: Success in the low-cost airline industry. [PDF]
Majerová V, Jirásek M.
europepmc +1 more source
Abstract This study examines the impact of the adoption of nonmarket strategies in domestic markets that drive the internationalization of emerging multinationals (EMNCs) from the MENA and sub‐Saharan African regions. In this study, we consider corporate political activity (CPA) and corporate social responsibility (CSR) of EMNCs and examine their role ...
Nouhaila Ettalibi +4 more
wiley +1 more source
Climate Regulation and ESG Disclosure in Maritime Transport
ABSTRACT This paper investigates whether climate policy signals influence ESG disclosure quality in maritime transport, a capital‐intensive industry responsible for roughly 3% of global CO₂ emissions. Using panel data from 126 listed shipping firms between 2009 and 2023, we construct an author‐based disclosure quality index and treat the IMO's 2018 ...
Xakousti Afroditi Merika +1 more
wiley +1 more source
Civil Aviation Policies and Practices in Turkey in a Global Context Through Sustainable Aviation. [PDF]
Haksevenler BHG, Temel NU, Topal YE.
europepmc +1 more source
ABSTRACT Women remain significantly underrepresented in positions on boards of directors in Brazil and worldwide. Accordingly, in this study, we conduct a longitudinal analysis of the progress of female participation on companies' boards of directors (BD) and executive boards (EB).
Claudia Emiko Yoshinaga +2 more
wiley +1 more source
Dynamics of High‐Growth Young Firms and the Role of Venture Capitalists
ABSTRACT Motivated by the substantial growth and upfront investments of venture capital (VC)‐backed firms observed in administrative US Census data, this study develops a life‐cycle firm dynamics model. In the model, startups choose the source of financing from VC, angel investors, or banks, depending on their growth potential, and invest in innovation.
Yoshiki Ando
wiley +1 more source

