Results 1 to 10 of about 122,104 (309)

Neuromarketing to Discover Customer Satisfaction

2022
Luis Alberto Partida Ramirez, Bogart Yail Márquez, José Sergio Magdaleno-Palencia   +2 more
openaire   +1 more source

Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty

Journal of Retailing and Consumer Services, 2019
exaly  

Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context

Journal of the Academy of Marketing Science, 2004
Shun Yin Lam, Venkaṭesh Shankar, M Krishna Erramilli   +2 more
exaly  

Developing an index for online customer satisfaction: Adaptation of American Customer Satisfaction Index

Expert Systems With Applications, 2008
S -H Hsu
exaly  

Customer satisfaction

2023
openaire   +2 more sources

The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study

Journal of Service Management, 1996
exaly  

Review-based measurement of customer satisfaction in mobile service: Sentiment analysis and VIKOR approach

Expert Systems With Applications, 2014
Daekook Kang, Yongtae Park
exaly  

Customer Satisfaction and Customer Value

2023
openaire   +1 more source

Measuring customer satisfaction: Fact and artifact

Journal of the Academy of Marketing Science, 1992
Robert A Peterson
exaly  

CUSTOMER SATISFACTION

2011
openaire   +2 more sources