Results 131 to 140 of about 228,492 (285)

Pengaruh System Quality, Information Quality, Dan Service Quality Terhadap User Satisfaction Website Lion Airlines Dan Sriwijaya Airlines [PDF]

open access: yes, 2013
Penelitian ini dilakukan untuk menganalisis pengaruh system quality, information quality, dan service quality terhadap user satisfaction website Lion Airlines dan Sriwijaya Airlines baik secara bersama-sama maupun secara sendiri-sendiri.
Wibowo, W. A. (Wendy)
core  

Leveraging online reviews to decode quality‐induced customer dissatisfaction: From perception to product discouragement

open access: yesDecision Sciences, EarlyView.
Abstract E‐commerce practitioners and researchers recognize that quality concerns are the primary drivers of customer dissatisfaction with products or services. While dissatisfaction can arise from various factors, little is known about quality and its components, specifically from the perspective of dissatisfied customers. Grounded in the foundational
Rahul Kumar   +4 more
wiley   +1 more source

Regional impacts of international tourism boycott: A China—Japan conflict

open access: yesEconomic Inquiry, EarlyView.
Abstract We examine the regional impacts of the Sino–Japan dispute over the Diaoyu/Senkaku Islands that sparked a Chinese consumer boycott of travel to Japan from August 2012. This boycott caused significant and varied regional impacts across Japan.
Theresa M. Greaney, Kozo Kiyota
wiley   +1 more source

Northwest Airlines flight experiments [PDF]

open access: yes
An experiment was conducted in which real-time Total Ozone Mapping Spectrometer (TOMS) data was compared with Northwest Airlines upper air charts. It was demonstrated that the regions of steep gradient in total ozone corresponded with fronts in the upper
Krueger, Arlin J.
core   +1 more source

Digital platform strategies from an incumbent perspective: An exploration of contextual factors and connectors

open access: yesEuropean Management Review, EarlyView.
ABSTRACT Multi‐sided platform (MSP) models have become more relevant for incumbent companies, requiring them to develop MSP engagement strategies. This study sheds light on the complex process incumbents undergo in developing platform strategies. Adopting an inductive research design, we conducted interviews with 37 decision‐makers across 35 incumbent ...
Lukas Zechel, Vivek K. Velamuri
wiley   +1 more source

Nonmarket strategies, domestic institutional development, and internationalization: Evidence from MENA and sub‐Saharan African regions

open access: yesEuropean Management Review, EarlyView.
Abstract This study examines the impact of the adoption of nonmarket strategies in domestic markets that drive the internationalization of emerging multinationals (EMNCs) from the MENA and sub‐Saharan African regions. In this study, we consider corporate political activity (CPA) and corporate social responsibility (CSR) of EMNCs and examine their role ...
Nouhaila Ettalibi   +4 more
wiley   +1 more source

FEATURES OF THE DEVELOPMENT OF OUTSOURCING IN THE AVIATION INDUSTRY

open access: yesВестник университета, 2017
The article discusses one of the widely used in the world practice forms of business organization, called «outsourcing». Identified the economic essence of the concept of «outsourcing», discussed peculiarities of its application and evolution in the ...
T. Rogulenko, V. Torpashov
doaj  

Delta Airlines LOFT training [PDF]

open access: yes
A LOFT program was developed as part of the DC-9 training program which serves as a prototype for much of Delta's other aircraft training programs. The LOFT used differs little from the ideology presented in the Advisory Circular.
Whitehead, J.
core   +1 more source

Do Major Customers Affect Firms' Environmental, Social and Governance Activities?

open access: yesEuropean Financial Management, EarlyView.
ABSTRACT We examine the role of major customers in shaping firms' environmental, social and governance (ESG) practices. We find that firms with major customer relationships undertake fewer ESG activities compared to those without such ties. The association is attenuated when institutional ownership is high, firms are less diversified, customers exhibit
Feng Dong   +4 more
wiley   +1 more source

Home - About - Disclaimer - Privacy