Results 181 to 190 of about 203,480 (347)

Managing Competency‐Based Resistance in Video‐Mediated L2 Peer Feedback Sessions

open access: yesTESOL Quarterly, EarlyView.
Abstract Though there is growing empirical evidence on managing advice resistance as an institutional work of higher status party with superior epistemic knowledge domain (e.g., trainer) across diverse settings (e.g., supervision meetings), there is still a lack of research on how second language (L2) learners handle peer resistance in real time once ...
Kübra Ekşi
wiley   +1 more source

Reparations and distributive justice in global health. [PDF]

open access: yesBMJ Glob Health
Richardson ET   +10 more
europepmc   +1 more source

Modeling the Paths from L2 Use and Socio‐Affective Variables to Communication Skills: A Mixed‐Methods Approach

open access: yesTESOL Quarterly, EarlyView.
Abstract Previous research demonstrated that communication anxiety reduces L2 learners' willingness to communicate and communication frequency, but left unexplored its impact on performance. The current mixed‐methods study investigated factors impacting L2 communication skills.
Debra M. Hardison
wiley   +1 more source

Apology variations among Persian EFL learners in Iran, Iranian-Americans and American English speakers

open access: yesJournal of Applied Linguistics
This study aimed to compare the use of the apology speech act and other semantic formulas among Iranian EFL learners, American native speakers of English, and Iranians living in America for four years.
Golshan Isvandi, Hossein Shokouhi
doaj  

Apologies [PDF]

open access: yesmanagement revu, 2014
openaire   +1 more source

Factors influencing the nature of client complaint behaviour in the aftermath of adverse events

open access: yesVeterinary Record, Volume 196, Issue 6, 15/22 March 2025.
Abstract Background Negative veterinary client complaint behaviour poses wellbeing and reputational risks. Adverse events are one source of complaint. Identifying factors that influence adverse event‐related complaint behaviour is key to mitigating detrimental consequences and harnessing information that can be used to improve service quality, patient ...
Julie Gibson   +3 more
wiley   +1 more source

Expectations of dog and cat owners when dealing with veterinary errors and the emotional impact of such errors

open access: yesVeterinary Record, EarlyView.
Abstract Background This study explored dog and cat owners' experiences of veterinary medical errors and their emotional impact, hypothesising that such errors impose a significant emotional burden. Methods German‐speaking dog and cat owners who may have encountered a veterinary medical error were recruited via social media platforms and questioned ...
Vivian K. Johann   +3 more
wiley   +1 more source

A closer look at the role of apology in error disclosure: a simulation study. [PDF]

open access: yesFront Health Serv
Shannon SE   +9 more
europepmc   +1 more source

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