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Medical records department and balanced scorecard approach. [PDF]

open access: yesJ Educ Health Promot, 2013
Ajami S   +3 more
europepmc   +1 more source

A Proactive Balanced Scorecard

International Journal of Information Management, 2011
This paper describes a methodology for the development of a proactive balanced scorecard (PBSCM). The balanced scorecard is one of the most popular approaches developed in the field of performance measurement. However, in spite of its reputation, there are issues that require further research. The present research addresses the problems of the balanced
Michael Glykas   +2 more
exaly   +3 more sources

When is a balanced scorecard a balanced scorecard?

International Journal of Productivity and Performance Management, 2011
PurposeThe Balanced Scorecard (BSC) is widely applied as a performance measurement and strategy implementation tool by organizations. Research has revealed that the term “balanced scorecard” may be understood differently by managers both within as well as across organizations implying that the performance measurement systems implemented in ...
Marvin Soderberg   +3 more
openaire   +1 more source

Balanced Scorecard in Hospitality

2013 Seventh International Conference on Complex, Intelligent, and Software Intensive Systems, 2013
This study assessed the Balanced Scorecard (BSC) approach to strategy and its usefulness for three buffet-service restaurants in Taiwan. Data were gathered from fourteen members of upper management via face-to-face in-depth interviews. Content analysis showed an application of the BSC in all four category groupings identified in the BSC framework.
Shu-Chuan Liu, Chung-Hao Chen
openaire   +2 more sources

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