Total Quality Management, Balanced Scorecard and Performance
This study examines the relationship between Total Quality Management (TQM), Bal-anced Scorecard (BSC), and organizational performance. In particular, this study investigates whether TQM affects performance; and if so, whether the effect is influenced by
Mahfud Sholihin, Ayu Chairina Laksmi
doaj
Addressing Structural Racism Using a Whole-Scale Planning Process in a Single Academic Center. [PDF]
Higginbotham EJ +5 more
europepmc +1 more source
An Empirical Framework for Assessing the Balanced Scorecard Impact on Sustainable Development in Healthcare Performance Measurement. [PDF]
Vărzaru AA.
europepmc +1 more source
Strateji odaklı performans ölçüm sistemi: Balanced Scorecard-BSC
Üst düzey yöneticilerin bir çoğu finansal amaçlı raporlamanın eksik yönlerini fark etmiş ve iyi tasarlanmış bir performans ölçüm sisteminin stratejik amaçlara ulaşılmasında temel teşkil ettiğini anlamışlardır. Bu gelişme, örgütsel performans raporlarının hazırlanmasında "Balanced Scorecard-BSC" sisteminin ortaya çıkmasına neden olmuştur. BSC yaklaşımı,
Özbirecekli, Mehmet, Ölçer, Ferit
openaire +1 more source
Engaging patients in balanced scorecard evaluation - An implication at Palestinian hospitals and recommendations for policy makers. [PDF]
Amer F +7 more
europepmc +1 more source
Retail Industry: Is It Needed the Balance Scorecard (BSC) to Maximize the Business?
In this globalization era, business competition is becoming increasingly fierce, one of the industry that impact is retail industry, where each company is required to formulate dynamic strategies, one of which is through the implementation of performance measurement mechanisms that provide continuous control over the respective company.
openaire +1 more source
Integration of robotics as standard surgical procedure during residency training for visceral surgery using a balanced scorecard (BSC). [PDF]
Stockheim J +4 more
europepmc +1 more source
The Evolution of Balanced Scorecard in Healthcare: A Systematic Review of Its Design, Implementation, Use, and Review. [PDF]
Betto F, Sardi A, Garengo P, Sorano E.
europepmc +1 more source
Construction of a balanced scorecard-based performance evaluation indicator system for research management in key biomedical research laboratories: An observational study. [PDF]
Zhou B, Niu J, Wang Q.
europepmc +1 more source
The use of the Balanced Scorecard as a strategic management tool to mitigate cyberfraud in the South African banking industry. [PDF]
Esther Akinbowale O +2 more
europepmc +1 more source

