Roles of logistics service quality in shaping generation Z customers' repurchase intention and electronic word of mouth in E-commerce industry. [PDF]
Ngo TTA +5 more
europepmc +1 more source
ESG Performance Evolution in Retail: A Systematic Review and Meta‐Analysis
ABSTRACT Environmental, social, and governance (ESG) practices have transformed from peripheral corporate social responsibility initiatives into core strategic imperatives in retail. Despite growing interest, the literature remains fragmented across disciplines and geographic contexts, with no comprehensive sector‐specific analysis examining the ...
Jiyeon Kim, Wooyoung Yang
wiley +1 more source
Integrated fuzzy MCDM for consumer-driven ceramic manufacturing sustainability within the UN SDGs framework. [PDF]
Xue S, Lin CL.
europepmc +1 more source
ABSTRACT Marketing scholars and practitioners are paying increasing attention to social media as a crucial tool for communicating firms' sustainable activities to consumers. This study examines how consumers perceive and engage with social media green marketing, and how their engagement influences their intentions to purchase green products and brands,
So‐Young Jung, Su‐Yol Lee
wiley +1 more source
Branding locally produced chicken in Ghana: An application of discrete choice experiment. [PDF]
Oppong-Kyeremeh H, Bannor RK, Mensah JO.
europepmc +1 more source
The Relationship between Brand Experience, Customer Satisfaction and Customer Loyalty: Brand Trust as The Intervening Variable [PDF]
Abror Abror +2 more
openaire +1 more source
Purpose and Profit: Social and Environmental Marketing for Large Companies in Adverse Scenarios
ABSTRACT This qualitative study explored how large companies use social and environmental marketing to boost results in adverse scenarios, analyzing interviews with marketing managers and public documents. The findings reveal distinct strategies. To attract investors, environmental, social, and governance (ESG) communication is targeted at limited ...
Celso Jacubavicius +4 more
wiley +1 more source
Omnichannel and Product Quality Attributes in Food E-Retail: A Choice Experiment on Consumer Purchases of Australian Beef in China. [PDF]
Hou Y +4 more
europepmc +1 more source
The Role of Social Media in Exposing Greenwashing: Consumer Sentiments and Discussions
ABSTRACT This study examines consumer responses to greenwashing on social media, with a focus on X (formerly Twitter), where exaggerated or deceptive environmental claims are subject to heightened public scrutiny. As sustainability becomes a pressing concern, consumers are increasingly holding companies accountable for their environmental messaging ...
Mitra Salimi +3 more
wiley +1 more source

