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Business Management is a comprehensive work that has been designed to suit the syllabi needs of Kerala University and other Indian business institutions. It meets the demand for a well-organized, high-quality material presented in an easy-to-understand style.
Dr. Vibha+4 more
openaire +1 more source
CSM603: Customer retention and service recovery / Faculty of Business and Management [PDF]
This course aims to provide students with an understanding of the importance of customer retention and recovery in customer service. It is also designed to develop the expertise required to come out with the right strategies for customer retention and ...
UiTM, Faculty of Business and Management
core
ABP791: Applied Business Project I / Faculty of Business and Management [PDF]
This course is a platform in understanding the role of business research in shaping decisions. This specialized course covers topics such as the nature of research business problems, research design, theoretical frameworks, scales and measurement ...
UiTM, Faculty of Business and Management
core
The management of business or the business of management? [PDF]
Business is a large and diffuse activity that is growing larger with the expansion of the new market-state in which virtually all former-state services are contracted out to be run as businesses, if not yet directly for profit, then in heightened competition for customers.
openaire +2 more sources
CSM605: Issues in customer service / Faculty of Business and Management [PDF]
This course provides a linkage between the theory in customer service and its practices. Besides focusing on the current customer service issues in Malaysia, it also enables students to understand the global issues in relation to customer service ...
UiTM, Faculty of Business and Management
core
This paper empirically analyses the impacts of the digital transformation process in the business and public sectors on energy security (ES). We employ 8 indicators to represent four aspects of energy security, including availability, acceptability ...
Leavitt Ha
semanticscholar +1 more source
Family businesses are one of the biggest contributors to Indonesia’s gross domestic product (GDP). Universitas Ciputra facilitate their students with family business guild.
Gracia Ongkowijoyo+2 more
doaj +1 more source
CSM604: Strategic customer management / Faculty of Business and Management [PDF]
Relationship marketing and customer relationship management (CRM) can be jointly utilized to provide a clear roadmap to excellence in customer management: this is the course to demonstrate how it can be done.
UiTM, Faculty of Business and Management
core
DGM631: Digital marketing development / Faculty of Business and Management [PDF]
Digital Marketing Development is included in 1 year industrial training where student must complete the proposal. Students are required to start a propose project by planning a potential digital advertising that will be propose.
UiTM, Faculty of Business and Management
core
Empowering global leaders through workplace sustainability: A case of Zambian leaders
The African continent is experiencing a significant economic development characterised by many challenges as its emerging 21st-century leadership is finding its own path.
Robert Daugherty+4 more
doaj +1 more source