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Business Process Management

2010
Business process management is one of the core drivers of business innovation and is based on strategic technology and capable of creating and successfully executing end-to-end business processes. The trend will be to move from relatively stable, organization-specific applications to more dynamic, high-value ones where business process interactions and
Hantry, François   +10 more
  +6 more sources

Business Process Quality Management

2010
Process modeling is a central element in any approach to Business Process Management (BPM). However, what hinders both practitioners and academics is the lack of support for assessing the quality of process models – let alone realizing high quality process models. Existing frameworks are highly conceptual or too general.
Reijers, Hajo   +2 more
openaire   +6 more sources

Business Process Management

International Journal of Service Industry Management, 2000
This paper explores evidence of “social capital” within the service delivery process of a large telecommunications company. It considers the extent to which a specific business process exhibited structural, relational and cognitive features of social capital, which enabled social credits to be traded and status to be conferred across operational ...
Nick Llewellyn, Colin Armistead
openaire   +2 more sources

Structuring Business Process Management

2019
This contribution discusses business process management. We explain what business process management is, why it is important and how it can be structured. We refer to our textbook Fundamentals of Business Process Management and present the lifecycle that it builds upon.
Mendling, Jan   +3 more
openaire   +2 more sources

Business Process Management

2018
This book introduces students to business process management, an approach that aims to align the organization’s business processes with the demands of the marketplace. Processes serve as a coordination mechanism, and the aim of business process management is to improve the organization’s effectiveness and efficiency in adapting to change, and ...
  +4 more sources

Business process management

Data & Knowledge Engineering, 2008
Dustdar, Schahram   +2 more
openaire   +3 more sources

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