Computing Call Blocking Probabilities in Wavelength Routing Networks
We study a class of circuit switched wavelength routing networks with fixed or alternate routing, with or without converts, and with various wavelength allocation policies.We first construct an exact Markov process and an approximate Markovprocess which
Zhu, Yuhong
core
Research on optimization of train routing problem for railway hubs considering passenger demand. [PDF]
Wang Y.
europepmc +1 more source
The Use of Confidence Measures in Vector Based Call-Routing
In previous work, we experimented with different techniques of vector-based call routing, using the transcriptions of the queries to compare algorithms. In this paper, we base the routing decisions on the recogniser output rather than transcriptions and ...
Cox, Stephen J., Cawley, Gavin C.
core
ORCH: many analyses, one merge-a deterministic multi-agent orchestrator for discrete-choice reasoning with EMA-guided routing. [PDF]
Zhou H, Chan HY.
europepmc +1 more source
Potential benefits of human-like dialogue behaviour in the call routing domain
This paper presents a Wizard-of-Oz (Woz) experiment in the call routing domain that took place during the development of a call routing system for the TeliaSonera residential customer care in Sweden.
Gustafson, Joakim, +2 more
core
Quantum GHZ Multiplexer: Hierarchical Teleportation for 1→2<i><sup>n</sup></i> Quantum Networks. [PDF]
Lizama-Pérez LA.
europepmc +1 more source
Evaluating routing stability and coordination in swarm-based multi-agent task-oriented dialogue systems. [PDF]
Khan A +7 more
europepmc +1 more source
Impact of COVID-Era Emergency Department Bypass Suspension on ST-Segment Elevation Myocardial Infarction System Performance in Rural Practice. [PDF]
Mullvain R +3 more
europepmc +1 more source
A Comparative Analysis of Waiting Time Routing Rule for Queue Reduction in Call Center
Satisfying customers need has become an inevitable phenomenon for businesses to survive in this high competitive era. The persistent complaints of waiting queue by customers have continuously posed a threat to call centres globally.
Sophia, Mughele Ese +2 more
core
State Migration in Styx: Towards Serverless Transactional Functions. [PDF]
Psarakis K +4 more
europepmc +1 more source

