Results 101 to 110 of about 5,154,260 (149)

Text categorization methods application for natural language call routing

International Conference on Informatics in Control, Automation and Robotics, 2014
R. Sergienko, T. Gasanova, E. Semenkin, W. Minker   +3 more
semanticscholar   +1 more source

Design vs practice: How problematic call routing and rerouting restructures the call centre service system

, 2016
Benjamin P. W. Ellway
semanticscholar   +1 more source

The Construction-Integration framework: a means to diminish bias in LSA-based call routing

International Journal of Speech Technology, 2012
Guillermo Jorge-Botana, R. Olmos, Alejandro Barroso   +2 more
semanticscholar   +1 more source

Deep belief nets for natural language call-routing

IEEE International Conference on Acoustics, Speech, and Signal Processing, 2011
R. Sarikaya, Geoffrey E. Hinton, B. Ramabhadran   +2 more
semanticscholar   +1 more source

Shrinkage-Based Features for Natural Language Call Routing

Interspeech, 2011
R. Sarikaya, Stanley F. Chen, B. Ramabhadran   +2 more
semanticscholar   +1 more source

Routing in multi-radio, multi-hop wireless mesh networks

ACM/IEEE International Conference on Mobile Computing and Networking, 2004
Richard Draves, J. Padhye, Brian Zill
semanticscholar   +1 more source

VoIP Call Routing

2018
Deep Medhi, Karthik Ramasamy
openaire   +1 more source

A comparative study of speech in the call center: natural language call routing vs. touch-tone menus

International Conference on Human Factors in Computing Systems, 2002
B. Suhm, J. Bers, Daniel McCarthy, B. Freeman, David Getty, Katherine Godfrey, P. Peterson   +6 more
semanticscholar   +1 more source

Burkholderia pseudomallei and melioidosis

Nature Reviews Microbiology, 2023
Ella M Meumann, Susanna J Dunachie, W Joost Wiersinga   +2 more
exaly  

Call Routing in GSTN

2018
Deep Medhi, Karthik Ramasamy
openaire   +1 more source