Results 141 to 150 of about 6,604 (198)

Radiology appointment management in German hospitals: a survey of referring physicians. [PDF]

Insights Imaging
Reschke P, Gruenewald LD, Booz C, Yel I, Martin SS, Koch V, Gotta J, Höhne E, Gruber-Rouh T, Eichler K, Vogl TJ, Bucher AM.   +11 more
europepmc   +1 more source

HBV-IoT: Hierarchical Blockchain-Based Vehicular IoT Network Model for Secured Traffic Monitoring and Control Management. [PDF]

Sensors (Basel)
Priya S, Kumar S, Anjani, Khasawneh AM, Kaiwartya O.   +4 more
europepmc   +1 more source

TEGAA: transformer-enhanced graph aspect analyzer with semantic contrastive learning for implicit aspect detection. [PDF]

Front Artif Intell
Soni PK, Rambola R.
europepmc   +1 more source

Task-independent call-routing [PDF]

Speech Communication, 2006
Call-routing is the technology of automatically classifying the type of a telephone call from a customer to a business or an institution in order to transmit the call onward to the correct “destination”. Making transcriptions of calls to provide training data for automatic routing in a particular application requires considerable human effort, and it ...
Stephen Cox
exaly   +4 more sources

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On natural language call routing

Speech Communication, 2000
Automated call routing is the process of associating a user's request with the desired destination. Although some of the call routing functions can often be accomplished though the use of a touch-tone menu in an interactive voice response system, the interaction between the user and such a system is typically very limited.
Chin-Hui Lee, Bob Carpenter, Wu Chou
exaly   +2 more sources

Performance Comparison of Call Routing Algorithms over Virtual Call Centres

2007 IEEE 18th International Symposium on Personal, Indoor and Mobile Radio Communications, 2007
Call routing is a vital technique required to achieve a functioning virtual call centre (VCC). Several algorithms have been proposed to support call routing for VCCs over the past few years. When proposing a new call routing algorithm, it is critical to determine its precise scope and evaluate it with accurate modelling of the underlying protocols and ...
Akinbola Adetunji, Alireza Shahrabi, Hadi Larijani, Mike Mannion   +3 more
openaire   +3 more sources

Discriminative techniques in call routing

2003 IEEE International Conference on Acoustics, Speech, and Signal Processing, 2003. Proceedings. (ICASSP '03)., 2003
Call-routing is a technology that attempts to route automatically a telephone query from a customer to one of a number of destinations. In vector-based call-routing, a query is represented in a high-dimensional vector space whose axes correspond to words, or sequences of words, that appear in the vocabulary used by callers.
Cox, S. J.
openaire   +2 more sources