Results 151 to 160 of about 86,873 (400)
Deploying Chatbots in Customer Service: Adoption Hurdles and Simple Remedies [PDF]
arXivDespite recent advances in Artificial Intelligence, the use of chatbot technology in customer service continues to face adoption hurdles. This paper explores reasons for these adoption hurdles and tests several service design levers to increase chatbot uptake. We use incentivized online experiments to study chatbot uptake in a variety of scenarios. The
arxiv
EXPLORING THE IMPACT OF CHATBOT: A BOON CHATBOT OR A CURSE
“ This paper explores the impact of chatbots technology on various industries and society as a whole .It explore the benefits and drawbacks of utilising chatbots ,exploring if they are blessing or a curse .The study looks at how chatbot have improved customer service ,boosted corporate , productivity ,and given consumers convenience.
openaire +3 more sources
Integrative Conservation, EarlyView.Our research demonstrates that in mirroring prevailing human biases towards different insect groups, LLM chatbots oversimplify insect diversity by predominantly restricting “bees” to honeybees and “wasps” to yellowjackets, neglecting the majority of biodiversity that includes wild bees and parasitoid wasps, while also favouring Nearctic species in ...
Marina Moser +2 more
wiley +1 more source
A Sentence-Level Encoder–Decoder Architecture for Designing an Administrative Roman Urdu Chatbot
Applied Computational Intelligence and Soft ComputingThis research focuses on developing an intelligent administrative chatbot for Roman Urdu to overcome the language barrier that hinders individuals who are not fluent in English from utilizing existing chatbot frameworks.
Muhammad Nazam Maqbool +4 more
doaj +1 more source
Accuracy and reproducibility of ChatGPT responses to real‐world drug information questions
JACCP: JOURNAL OF THE AMERICAN COLLEGE OF CLINICAL PHARMACY, EarlyView.Abstract Introduction The expanding use of Chat Generative Pre‐Trained Transformer (ChatGPT, OpenAI, San Francisco, CA) for drug information may enhance access to information. However, it is crucial to assess the accuracy and reproducibility of ChatGPT responses to drug information questions, examining its utility and limitations in clinical decision ...
Shikha Khatri +3 more
wiley +1 more source
Educational Technology & Society, 2022 Conventional nursing courses have solely adopted lecture-based instruction for knowledge delivery, which tends to lack interaction, rehearsal, and personalized feedback. The development of chatbot technologies and their broad application have provided an
Ching-Yi Chang +2 more
doaj
Will you donate money to a chatbot? The effect of chatbot anthropomorphic features and persuasion strategies on willingness to donate [PDF]
arXivThis work investigates the causal mechanism behind the effect of chatbot personification and persuasion strategies on users' perceptions and donation likelihood. In a 2 (personified vs. non-personified chatbot) x 2 (emotional vs. logical persuasion strategy) between-subjects experiment (N=76), participants engaged with a chatbot that represented a non ...
arxiv
Aquabot: A Diagnostic Chatbot for Achluophobia and Autism [PDF]
, 2017 Sana Mujeeb +2 more
openalex +1 more source
, 2018 Chatbots are disrupting the market to substitute traditional channels of interaction between businesses and customers. People nowadays are using messaging apps more than never before and when booking a flight, ordering a pizza or whatever the transaction, in many cases companies has a chatbot there, 24/7, ready to chat and give a service.
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, 2014 The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of applications each year, one-to-one conversations are not feasible in most cases.
openaire +2 more sources