Results 191 to 200 of about 86,873 (400)
The Use of Artificial Intelligence (AI) in Talent Acquisition: The Case of Greek Luxury Hotels
Strategic Change, EarlyView.ABSTRACT This study introduces a framework for the adoption of Artificial Intelligence (AI) driven technology to talent acquisition processes in luxury hotels. This qualitative study employed 23 semi‐structured interviews to explore the perceptions of professionals on AI in luxury hotels in Greece.
Evangelia Marinakou +2 more
wiley +1 more source
Chatbots in the library: is it time?
Library Hi Tech, 2012 PurposeThis paper aims to describe a pilot at the University of Nebraska‐Lincoln for a chatbot that answers questions about the library and library resources.Design/methodology/approachThe chatbot was developed using a SQL database to store the question and answers using artificial intelligence mark‐up language metadata.
openaire +3 more sources
Is High‐Touch Enough? Personalization‐Supporting Technology in Hotel Service: A Data‐Driven Approach
Strategic Change, EarlyView.ABSTRACT The paper examines personalization‐supporting technologies (PST) in hotel service, differentiating between high‐touch (personal) and high‐tech (digital) technologies. It reveals that in the sampled hotel industry, high‐touch technologies are the preferred choice.
Kitti Hiezl, Petra Gyurácz‐Németh
wiley +1 more source
Knee Surgery, Sports Traumatology, Arthroscopy, EarlyView.Abstract Purpose This study compares ChatGPT‐4o, equipped with its deep research feature, and DeepSeek R1, equipped with its deepthink feature—both enabling real‐time online data access—in generating responses to frequently asked questions (FAQs) about anterior cruciate ligament (ACL) surgery.
Onur Gültekin +7 more
wiley +1 more source
International Journal of Information Management Data InsightsThe growing implementation of chatbots in the service industry reflects continued innovation in this area. However, concerns persist regarding chatbot competence in addressing consumer inquiries, potentially hindering both the interaction experience and ...
Retno Dewanti, Ridho Bramulya Ikhsan
doaj
A Framework for Evaluating Appropriateness, Trustworthiness, and Safety in Mental Wellness AI Chatbots [PDF]
arXivLarge language model (LLM) chatbots are susceptible to biases and hallucinations, but current evaluations of mental wellness technologies lack comprehensive case studies to evaluate their practical applications. Here, we address this gap by introducing the MHealth-EVAL framework, a new role-play based interactive evaluation method designed specifically
arxiv
Role play-based question-answering by real users for building chatbots with consistent personalities [PDF]
, 2018 Ryuichiro Higashinaka +5 more
openalex +1 more source
, 2022 Chatbots or smart conversational chatting machines are being built using Artificial Intelligence and machine learning technologies to solve the existing problems in the area of natural language processing. Thanks to the recent advancements in the 'Human-computer interaction' field where text-based chatbot frameworks are the hot topic of research for ...
openaire +1 more source