Results 151 to 160 of about 27,469 (293)
Journal of Organizational Behavior, EarlyView.ABSTRACT Human teams with distributed knowledge can make high‐quality decisions but often fail due to decision‐making asymmetries. As AI team members become integrated collaborators, understanding how AI can reduce these decision‐making asymmetries is essential. However, little is known about how AI team members can reduce these asymmetries and whether
Désirée Zercher +3 more
wiley +1 more source
, 2018 Chatbots are disrupting the market to substitute traditional channels of interaction between businesses and customers. People nowadays are using messaging apps more than never before and when booking a flight, ordering a pizza or whatever the transaction, in many cases companies has a chatbot there, 24/7, ready to chat and give a service.
openaire +1 more source
Journal of Organizational Behavior, EarlyView.ABSTRACT With rising use of artificial intelligence (AI) in organizations, alongside increasing mental health issues, we seek to understand how AI use affects human stress. Drawing on the automation–augmentation perspective, we propose that AI control over decision‐making thwarts human autonomy and thus contributes to stress.
Florian Klonek, Sharon Parker
wiley +1 more source
Human Capital Robotic Integration and Value Creation for Organizations
Journal of Organizational Behavior, EarlyView.ABSTRACT Due to rapid advancements in artificial intelligence and machine learning, the research conversation has drifted from viewing robots as replacements for humans (i.e., the substitute view) to a view that considers the possible benefits of human–robot collaboration in the workplace (i.e., the complementary view).
Chou‐Yu Tsai +6 more
wiley +1 more source
The Journal of Humanistic Counseling, EarlyView.ABSTRACT This article examines the future place of humanistic counseling, assuming the successful mass deployment of artificial intelligence therapy chatbots (AITCs). We systematically identify the limitations of AITCs through the lens of Jean Baudrillard's view on simulacra and hyperreality and identify five collective psychosocial consequences of ...
Brett. D. Wilkinson, Andrew M. Brown
wiley +1 more source
Kunde-MarkenInteraktion durch Chatbots
, 2019 Nutzer verlagern ihre Kommunikation weitgehend in Messenger-Apps. Somit gewinnen Chat-Kanäle zunehmend an Bedeutung. Auch Unternehmen setzen neben personenbasierten Chat-Kanälen immer häufiger automatisierte Chatbots in der Kundenkommunikation ein ...
Hahn, Alexander, Klug, Katharina
core
A Humanistic Social Justice Critique of AI in Counseling
The Journal of Humanistic Counseling, EarlyView.ABSTRACT Humanistic counselors prioritize social justice, human contact, the therapeutic relationship, and unconditional positive regard for the client that supports the client and the client's identity community. In contrast, counseling using artificial intelligence (AI) is driven by internet information pertaining to the inquiry or command ...
Colette T. Dollarhide, Amber Baughman
wiley +1 more source
, 2019 Chatbots sind Computerprogramme, die eine Unterhaltung mit einem natürlichen Chatteilnehmer bzw. einer natürlichen Chatteilnehmerin imitieren. Sie bedienen sich einer Benutzerschnittstelle, die einer Konversation ähnelt und Benutzer bzw.
Bernadowitsch, Nicolas
core
Journal of Operations Management, EarlyView.ABSTRACT With the ongoing deployment of AI algorithms, managers do not know whether existing demand planning processes account for possible differences in human behavior when using AI‐based systems in comparison to legacy model‐based systems. This study examines how human behavior may differ when performing demand forecasting tasks due to the ...
Finnegan McKinley +3 more
wiley +1 more source
Performance of Large Language Models in Answering Healthcare Delivery Questions: A Quantitative Cross-Sectional Study. [PDF]
Health Sci RepKhosravi M +4 more
europepmc +1 more source