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Customer churn analysis in telecom industry
2015 4th International Conference on Reliability, Infocom Technologies and Optimization (ICRITO) (Trends and Future Directions), 2015With the rapid development of telecommunication industry, the service providers are inclined more towards expansion of the subscriber base. To meet the need of surviving in the competitive environment, the retention of existing customers has become a huge challenge.
Kiran Dahiya, Surbhi Bhatia
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Stochastic analysis of the interplay between object maintenance and churn
Computer Communications, 2008Due to the prevalence of peer dynamics (i.e., churn), object maintenance becomes a fundamental issue in peer-to-peer storage systems. Although quite a few prototypes have been designed and implemented, they lack theoretical analysis to shed light on how the system evolves under churn and how to configure the system properly.
Di Wu 0001 +3 more
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Churn Prediction and Customer Behavior Analysis in Telecommunications
2024 International Conference on Advances in Computing Research on Science Engineering and Technology (ACROSET)The telecommunications industry, a linchpin of the global economy, confronts challenges, with customer churn emerging as a critical concern. This study employs a multifaceted approach to scrutinize customer churn in telecommunications, integrating ...
Jalaj Shukla +2 more
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Enhancing Customer Retention: A Comprehensive Analysis of Churn Prediction with KNN
2024 4th International Conference on Technological Advancements in Computational Sciences (ICTACS)Customer churn prediction is important for companies that want to keep their customers. The research paper shows how well the K-Nearest Neighbors (KNN) algorithm can predict when customers might leave. After various attempts and evaluation, KNN algorithm
Daksh Rawat +5 more
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Customer Churn Analysis using Spark and Hadoop
International Journal of Performability Engineering, 2023Verma Priyanshu +3 more
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A Two-Stage Ensemble Approach for Analysis of Optimizing Customer Churn with Lime Interpretability
2024 IEEE International Conference on Computing, Power and Communication Technologies (IC2PCT)Businesses must outbid suppliers to win over new clients in a very competitive industry. Since client retention directly affects a company’s revenue, it is a prominent topic for research.
Utkarsh Tiwari +3 more
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Modeling and Analysis of Telecom User churn Warning
Proceedings of the 2023 3rd International Conference on Big Data, Artificial Intelligence and Risk Management, 2023Yaqi Hu, Sijie Lu
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Case based models of the relationship between consumer resistance to innovation and customer churn
Journal of Retailing and Consumer Services, 2021Yang Sun
exaly
Telecom Customer Churn Prediction Analysis
2023Shams Uz Zaman Mohammed +1 more
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