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Customer churn analysis in telecom industry

2015 4th International Conference on Reliability, Infocom Technologies and Optimization (ICRITO) (Trends and Future Directions), 2015
With the rapid development of telecommunication industry, the service providers are inclined more towards expansion of the subscriber base. To meet the need of surviving in the competitive environment, the retention of existing customers has become a huge challenge.
Kiran Dahiya, Surbhi Bhatia
openaire   +1 more source

Stochastic analysis of the interplay between object maintenance and churn

Computer Communications, 2008
Due to the prevalence of peer dynamics (i.e., churn), object maintenance becomes a fundamental issue in peer-to-peer storage systems. Although quite a few prototypes have been designed and implemented, they lack theoretical analysis to shed light on how the system evolves under churn and how to configure the system properly.
Di Wu 0001   +3 more
openaire   +1 more source

Churn Prediction and Customer Behavior Analysis in Telecommunications

2024 International Conference on Advances in Computing Research on Science Engineering and Technology (ACROSET)
The telecommunications industry, a linchpin of the global economy, confronts challenges, with customer churn emerging as a critical concern. This study employs a multifaceted approach to scrutinize customer churn in telecommunications, integrating ...
Jalaj Shukla   +2 more
semanticscholar   +1 more source

Enhancing Customer Retention: A Comprehensive Analysis of Churn Prediction with KNN

2024 4th International Conference on Technological Advancements in Computational Sciences (ICTACS)
Customer churn prediction is important for companies that want to keep their customers. The research paper shows how well the K-Nearest Neighbors (KNN) algorithm can predict when customers might leave. After various attempts and evaluation, KNN algorithm
Daksh Rawat   +5 more
semanticscholar   +1 more source

Customer Churn Analysis using Spark and Hadoop

International Journal of Performability Engineering, 2023
Verma Priyanshu   +3 more
openaire   +1 more source

A Two-Stage Ensemble Approach for Analysis of Optimizing Customer Churn with Lime Interpretability

2024 IEEE International Conference on Computing, Power and Communication Technologies (IC2PCT)
Businesses must outbid suppliers to win over new clients in a very competitive industry. Since client retention directly affects a company’s revenue, it is a prominent topic for research.
Utkarsh Tiwari   +3 more
semanticscholar   +1 more source

Modeling and Analysis of Telecom User churn Warning

Proceedings of the 2023 3rd International Conference on Big Data, Artificial Intelligence and Risk Management, 2023
Yaqi Hu, Sijie Lu
openaire   +1 more source

Telecom Customer Churn Prediction Analysis

2023
Shams Uz Zaman Mohammed   +1 more
openaire   +1 more source

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