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Customer Churn Prediction by Hybrid Model
2006In order to improve the performance of a data mining model, many researchers have employed a hybrid model approach in solving a problem. There are two types of approach to build a hybrid model, i.e., the whole data approach and the segmented data approach.
Jae Sik Lee, Jin Chun Lee
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Customer Churn Prediction in B2B Contexts
2019While business-to-customer (B2C) companies, in the telecom sector for instance, have been making use of customer churn prediction for many years, churn prediction in the business-to-business (B2B) domain receives much less attention in existing literature.
Iris Figalist +3 more
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Customer churn prediction for retention analysis
Abstract This abstract provides a comprehensive overview of the research on Customer Churn Prediction for Retention Analysis. In today's corporate context, understanding and mitigating customer churn has become critical for long-term success.Rajesh Saturi +3 more
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Hybrid model for profit-driven churn prediction based on cost minimization and return maximization
Expert Systems With Applications, 2023Zhenkun Liu, Lifang Zhang
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Customer churn prediction for web browsers
Expert Systems with Applications, 2022Xing Wu 0001 +5 more
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Customer churn prediction in telecommunication industry using data certainty
Journal of Business Research, 2019Adnan Amin +2 more
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Customer churn prediction using improved balanced random forests
Expert Systems With Applications, 2009Xiu Li, Eric W T Ngai
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Dynamic behavior based churn prediction in mobile telecom
Expert Systems With Applications, 2020Nada Ghneim
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Building comprehensible customer churn prediction models with advanced rule induction techniques
Expert Systems With Applications, 2011Wouter Verbeke +2 more
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