Results 291 to 298 of about 14,011 (298)

Using Citizen Satisfaction Results

2014
openaire   +1 more source

Experimental replication: an experimental test of the expectancy disconfirmation theory of citizen satisfaction

Public Management Review, 2017
exaly  

A dynamic study of citizen satisfaction: replicating and extending Van Ryzin’s “testing the expectancy disconfirmation model of citizen satisfaction with local government”

Public Management Review
Nathan Favero, Richard M Walker, Jiasheng Zhang   +2 more
exaly  

Does Management Performance Impact Citizen Satisfaction?

American Review of Public Administration, 2012
exaly  

Coproduction Performance, Citizen Expectations and Satisfaction

2022
openaire   +1 more source

Enduring Lessons in Citizen Satisfaction

2014
openaire   +1 more source

Digital dialogue in smart cities: Evidence from public concerns, government responsiveness, and citizen satisfaction in China

Cities
Zhihang Yuan
exaly  

Enhancing Citizen Satisfaction Using Citizen-Facing Process Mining

Shreekanth M. Prabhu, Natarajan Subramanyam, V. Jagadishwari   +2 more
openaire   +1 more source