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A dynamic study of citizen satisfaction: replicating and extending Van Ryzin’s “testing the expectancy disconfirmation model of citizen satisfaction with local government”

Public Management Review
Nathan Favero   +2 more
exaly  

Coproduction Performance, Citizen Expectations and Satisfaction

2022
openaire   +1 more source

Digital dialogue in smart cities: Evidence from public concerns, government responsiveness, and citizen satisfaction in China

Cities
Zhihang Yuan
exaly  

Enhancing Citizen Satisfaction Using Citizen-Facing Process Mining

Shreekanth M. Prabhu   +2 more
openaire   +1 more source

Citizens Satisfaction in Public Service Delivery

2013
openaire   +1 more source
16. peace & justice
11. sustainability
1. no poverty
8. economic growth
4. education
trust
10. no inequality
5. gender equality
municipal services
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