Results 161 to 170 of about 597,119 (208)
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Consumer Satisfaction with Services
Journal of Business Research, 1999Abstract Russell’s model of affect, with its two dimensions of pleasure and arousal, has been used increasingly to model the experiential nature of services. The outcome variable used in this stream of research is still the original approach/avoidance response behavior as developed by environmental psychologists.
Jochen Wirtz, John E.G. Bateson
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Small Banks and Consumer Satisfaction
SSRN Electronic Journal, 2018This paper examines the impact of the composition of local banking markets on customer satisfaction. I measure customer satisfaction at the county level using complaint data filed with the Consumer Financial Protection Bureau (CFPB) from 2012-2017. I find that there are fewer customer complaints in counties where there is a larger presence of small ...
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Consumer satisfaction and supplier induced demand
Journal of Health Economics, 2000This study examines the relationship between supply of primary physicians and consumer satisfaction with access to, and quality of, primary physician services in Norway. The purpose is to throw light on a long-standing controversy in the literature on supplier inducement (SID): the interpretation of the positive association between physician density ...
F, Carlsen, J, Grytten
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Consumer satisfaction surveys in mental health
British Journal of Nursing, 1992Treating clients of mental health services as consumers is a relatively new concept in Britain. This article seeks to explain the development of consumer satisfaction surveys, reviews the literature, and identifies ways in which the approach can be used to improve services.
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Rural Consumers’ Satisfaction towards Payment Banks
International Journal of Social Science and Human ResearchPurpose: The study aims to investigate the satisfaction towards rural payment bank users underpins, namely flexibility, security, trust and rewards on the one hand and satisfaction on the other, as well as the mediation effects of service quality.
Shankar P.,, Kamaraj S.,, S aravanan D.,
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Integrative oncology: Addressing the global challenges of cancer prevention and treatment
Ca-A Cancer Journal for Clinicians, 2022Jun J Mao,, Msce +2 more
exaly
Consumer Satisfaction for Starbucks
Advances in Economics, Business and Management Research, 2022Yidan Wang, Yanyu Tang, Xingyue Liu
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