Pengaruh Harga (Price) dan Kualitas Pelayanan (Service Quality) terhadap Kepuasan Pasien Rawat Inap di RSU Haji Medan [PDF]
The purpose of the research is to examine the influence of the price and service quality to consumer\u27s satisfaction at RSU Deli Medan. The result of the research indicate that the price and service quality are together have significant effect toward ...
Syah, S. (Syafrial)
core
Can Positive Emotions Predict Consumer Satisfaction in Adverse Services? [PDF]
Akthar N, Nayak DS, Pai P DY.
europepmc +1 more source
Consumer Behaviour towards Own Label: monitoring the Greek experience [PDF]
In Greece, the traditional perceptions of private label were once of low quality, unbranded alternatives, attracting the most cost-conscious consumers.
Boutsouki, Christina +2 more
core +1 more source
THE LEVEL OF CUSTOMER SATISFACTION - MEASURE OF SOCIAL EFFICIENCY [PDF]
Pricing models for social efficiency focuses on assessing the quality, namely the comparison of the desired product to the consumer and the product received, the level of consumer satisfaction on the products and / or services will be therefore a ...
MUNGIU-PUPĂZAN MARIANA CLAUDIA
doaj
Cross-cultural comparisons of consumer satisfaction ratings : a perspective from Albert Hirschman’s theory. [PDF]
Purpose This paper seeks to propose Albert Hirschman’s theory of “exit, voice and loyalty” as a complementary conceptual framework to Hofstede’s cultural dimensions and use them in conjunction to compare consumer satisfaction with services across ...
Duque, Lola C., Lado, Nora
core
Pengaruh Word of Mouth Terhadap Keputusan Pembelian Dan Kepuasan Konsumen (Studi Pada Konsumen Kober Mie Setan Jalan Simpang Soekarno-hatta Nomor 1-2 Malang) [PDF]
This Research aims to determine: the effect of word of mouth on purchase decision, the effect of purchase decisionon consumer satisfaction, the effect of word of mouth on consumer satisfaction, and the effect of word of mouth on consumer satisfaction ...
Ajie Nugraha, Finnan Aditya
core
Continuous research of consumer satisfaction in hotel business [PDF]
Consistent system for management of consumer satisfaction, based on continuous marketing research, contributes to more efficient adaptation of the offering package of a hotel enterprise to the expectations of target marketing segments, achieving higher ...
Jovanović Miloš, Sagić Zorica
doaj
Online Consumer Satisfaction During COVID-19: Perspective of a Developing Country. [PDF]
Rao Y, Saleem A, Saeed W, Ul Haq J.
europepmc +1 more source
"SATISFACTION AND E-QUALITY: SOME EVIDENCE FROM INTERNET BANKING" [PDF]
The perceived quality has been described as a major determinant of the consumer satisfaction. We have integrated the perceived utility construct from Technology Acceptance Models (TAM) with perceived quality from SERVQUAL literature to describe perceived
Pablo MUÑOZ, Pedro CRUZ
core
Purpose – Previous research on sustainability, consumer value, and satisfaction of international tourists has revealed different outcomes and varying relationships.
Milivoj Teodorović +2 more
doaj +1 more source

