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The COVID-19 Mental Health Content Moderation Conundrum [PDF]

Social Media + Society, 2020
At the time of writing (mid-May 2020), mental health charities around the world have experienced an unprecedented surge in demand. At the same time, record-high numbers of people are turning to social media to maintain personal connections due to ...
Ysabel Gerrard
doaj   +2 more sources

Problematizing content moderation by social media platforms and its impact on digital harm reduction. [PDF]

Harm Reduct J
Recent years have marked a shift in selling and buying illicit psychoactive drugs from darknet cryptomarkets to publicly accessible social media and messaging platforms.
Gomes AB, Sultan A.
europepmc   +2 more sources

Exploring Mental Health Content Moderation and Well-Being Tools on Social Media Platforms: Walkthrough Analysis

JMIR Human Factors
BackgroundSocial networking site (SNS) users may experience mental health difficulties themselves or engage with mental health–related content on these platforms.
Zoë Haime, Lucy Biddle
doaj   +2 more sources

Decentralised content moderation

Internet Policy Review
Decentralised content moderation describes and potentially advocates for moderation infrastructures in which both the authority and the responsibility to moderate are distributed over a plurality of actors or institutions.
Paul Friedl, Julian Morgan
doaj   +5 more sources

Algorithmic content moderation: Technical and political challenges in the automation of platform governance

Big Data & Society, 2020
As government pressure on major technology companies builds, both firms and legislators are searching for technical solutions to difficult platform governance puzzles such as hate speech and misinformation.
Robert Gorwa, Reuben Binns, Christian Katzenbach   +2 more
doaj   +2 more sources

Content Moderation Futures

arXiv.org
This study examines the failures and possibilities of contemporary social media governance through the lived experiences of various content moderation professionals.
Lindsay Blackwell
semanticscholar   +4 more sources

Repairing the harm: Toward an algorithmic reparations approach to hate speech content moderation

Big Data & Society
Content moderation algorithms influence how users understand and engage with social media platforms. However, when identifying hate speech, these automated systems often contain biases that can silence or further harm marginalized users.
Chelsea Peterson-Salahuddin
doaj   +2 more sources

MSCMGTB: A Novel Approach for Multimodal Social Media Content Moderation Using Hybrid Graph Theory and Bio-Inspired Optimization

IEEE Access
In an era where social media platforms burgeon with diverse content, compelling moderation is imperative to filter harmful materials. Traditional methods often grapple with the dual challenges of accuracy and computational efficiency levels.
Premnarayan Arya, Amit Kumar Pandey, S. Gopal Krishna Patro, Kretika Tiwari, Niranjan Panigrahi, Quadri Noorulhasan Naveed, Ayodele Lasisi, Wahaj Ahmad Khan   +7 more
doaj   +2 more sources

Ethical scaling for content moderation: Extreme speech and the (in)significance of artificial intelligence

Big Data & Society, 2023
In this article, we present new empirical evidence to demonstrate the severe limitations of existing machine learning content moderation methods to keep pace with, let alone stay ahead of, hateful language online.
Sahana Udupa, Antonis Maronikolakis, Axel Wisiorek   +2 more
doaj   +1 more source

Expanding the debate about content moderation: scholarly research agendas for the coming policy debates

Internet Policy Review, 2020
Content moderation has exploded as a policy, advocacy, and public concern. But these debates still tend to be driven by high-profile incidents and to focus on the largest, US based platforms.
Tarleton Gillespie, Patricia Aufderheide, Elinor Carmi, Ysabel Gerrard, Robert Gorwa, Ariadna Matamoros-Fernández, Sarah T. Roberts, Aram Sinnreich, Sarah Myers West   +8 more
doaj   +1 more source