Research on Civil Aircraft Landing Gear Restoration Interval Sampling Method
In terms of the long period and high cost of the civil aircraft landing gearing sampling program,the sampling size and frequency are the essential factors. In this paper,the methods of confirming sampling size based on IP44,which is the core of the civil
CHEN Rui, ZHAO Bin
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From customer-oriented strategy to perceived organizational financial performance: the role of human resource management and customer-linking capability [PDF]
Drawing on the organizational capabilities literature, we developed and tested a model of how supportive human resource management (HRM) improved firms’ financial performance perceived by marketing managers through fostering the implementation of a ...
Allen +102 more
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Organising haute-cuisine service processes : a case study [PDF]
One of the essential aims of service process organisation is to increase the added value for the customer, thereby increasing customer satisfaction and stimulating consumption.
Sandt, Joachim, Stierand, Marc
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Domain word recognition enhancement method in speech recognition
Aiming at the problem that the national network customer telephone voice recognition has poor recognition of core words in specific fields, this paper proposes a method based on HCLG domain weight enhancement and domain word correction, which can add ...
Yang Wei, Zhang Caijun, Ma Yongbo
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Decentralizing access control system for data sharing in smart grid
Smart grid enhances the intelligence of the traditional power grid, which allows sharing varied data such as consumer, production, or energy with service consumers.
Kunpeng Liu, Chenfei Wang, Xiaotong Zhou
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The Impact of Service Quality in Achieving Customer Loyalty in Oman Investment and Finance Company Ltd. Saog in Buraimi Governorate, Sultanate of Oman [PDF]
This study aimed to identify the impact of Service Quality provided on customer loyalty in Oman Investment and Finance Company in Buraimi Governorate. To achieve this objective; the researcher used the dimensions of service quality represented in: (i.e ...
Fawaghi Al-Humaniyah
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Research on Evaluation Standard of Civil Aircraft Proposal Master Minimum Equipment List Validation
According to the requirements of AC-91-037,the item is considered to be approved by the Flight Operations Evaluation Board(FOEB)only after the proposal master minimum equipment list(PMMEL)item is validated and passed the evaluation of FOEB.In order to ...
YIN Chuxiong, GU Zhiwu, XUE Xiaofeng
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Business process management tools as a measure of customer-centric maturity [PDF]
In application of business process management (BPM) tools in European commercial sectors, this paper examines current maturity of customer centricity construct (CC) as an emerging dimension of competition and as a potential strategic management direction
Hitz, Christian, Vojvodic, Mag. Milomir
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Why Industry-Wide Standards Matter In Fulfilling the Intent of DSCSA
Speakers discuss the importance of standardization in order to digitalize the U.S. pharmaceutical supply chain as motivated by the Drug Supply Chain Security Act (DSCSA). Key topics • What is DSCSA? • What does FDA’s Stabilization Period mean?
Christiane Wirrig, PhD, David Kessler
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Analysis and evaluation by the internal audit of the quality of the bank’s customer portfolio
The speeding business operations and the necessity for strategically-oriented activities determine the relevance of research in the domain of business audit, including marketing.
Yurii Kiiko
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