Results 21 to 30 of about 507,507 (315)

The effect of customer experience on customer loyalty mediated by customer satisfaction and customer trust

open access: yesJournal of Economics and Business Letters, 2023
Customer experience refers to the internal, subjective response to an interaction with a product or service. Customer loyalty demonstrates customers' deep commitment to resubscribe or make consistent and repeated use of a service or product in the future.
Mohammad Eryan Saputra   +2 more
openaire   +1 more source

Customer‐Based Customization and Price Competition*

open access: yesThe Journal of Industrial Economics, 2022
Among the many consequences for production processes, new technologies, including 3D‐printing and web‐based co‐design, provide end‐users with increasingly effective means to locally reshape and co‐produce products to fit their needs, decentralizing part of the production process. But do firms have an incentive to design goods that are self‐customizable
Stefano Colombo, Paolo Garella
openaire   +3 more sources

Domain word recognition enhancement method in speech recognition

open access: yesDianzi Jishu Yingyong, 2019
Aiming at the problem that the national network customer telephone voice recognition has poor recognition of core words in specific fields, this paper proposes a method based on HCLG domain weight enhancement and domain word correction, which can add ...
Yang Wei, Zhang Caijun, Ma Yongbo
doaj   +1 more source

Analysis of Industrial Design Elements and Design Methods of Aircraft Cabin

open access: yesHangkong gongcheng jinzhan, 2021
A safe,comfortable,economical and beautiful cabin can provide good aboard experiences for passengers.This will enhance the market competitiveness of domestic commercial aircraft.By studying foreign successful experience and the development of aircraft ...
YANG Li, LUO Xiaoyu
doaj   +1 more source

Towards a Better Measure of Customer Experience [PDF]

open access: yes, 2013
Defining and improving customer experience is a growing priority for market research because experience is replacing quality as the competitive battleground for marketing.
Maklan, Stan, Klaus, P
core   +1 more source

Library decision making informed by customer values [PDF]

open access: yes, 2010
“Customer value” is a much used and, in a number of cases, a misunderstood term, with emphasis placed on a priori categories of what provides value for the customer, rather than an effort to understand value from a customer perspective.
McKnight, S, McKnight, Susan
core   +1 more source

Decentralizing access control system for data sharing in smart grid

open access: yesHigh-Confidence Computing, 2023
Smart grid enhances the intelligence of the traditional power grid, which allows sharing varied data such as consumer, production, or energy with service consumers.
Kunpeng Liu, Chenfei Wang, Xiaotong Zhou
doaj   +1 more source

Customers’ Perception and Company-Customer Relationship

open access: yesEUROPEAN RESEARCH STUDIES JOURNAL, 2021
Purpose: The purpose of the study is to identify customers’ approach to attempts to build lasting ties with them undertaken by various companies in different markets. Design/Methodology/Approach: The research method was a diagnostic survey with the use of a research tool – a questionnaire. The research questionnaire was distributed by a research agency.
Bojanowska, Agnieszka   +2 more
openaire   +3 more sources

The Impact of Service Quality in Achieving Customer Loyalty in Oman Investment and Finance Company Ltd. Saog in Buraimi Governorate, Sultanate of Oman [PDF]

open access: yesInternational Journal of Advanced Humanities Research, 2023
This study aimed to identify the impact of Service Quality provided on customer loyalty in Oman Investment and Finance Company in Buraimi Governorate. To achieve this objective; the researcher used the dimensions of service quality represented in: (i.e ...
Fawaghi Al-Humaniyah
doaj   +1 more source

A fairness-aware framework for value sharing in local electricity markets using graph and sequence learning with multi-agent reinforcement [PDF]

open access: yesPeerJ Computer Science
The evolution of Local Electricity Markets (LEMs) is being driven by the integration of distributed energy resources (DERs) and peer-to-peer (P2P) energy trading. This underscores the need for practical, equitable value-allocation frameworks.
Mei Huang   +5 more
doaj   +2 more sources

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