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Sustainability in Italian Dining: A Comparative Study of Perceptions in Full‐Service Restaurants and Agritourism

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT This study explores how sustainability is perceived and prioritized by consumers within full‐service restaurants and rural agritourism settings in Italy, examining the socio‐cultural and economic role of the HoReCa sector in promoting sustainable practices and analyzing gender and generational differences in consumer behavior.
Roberta Minazzi   +3 more
wiley   +1 more source

Toward robust social media sentiment for SMEs: a comparative study of dictionary-based and machine learning approaches with insights for hybrid methodologies. [PDF]

open access: yesFront Big Data
Susanto H   +10 more
europepmc   +1 more source
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To Customize or Not to Customize - Is That the Question?

13th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 2021
As automated vehicles become more prevalent, designing interfaces that best fit all users, especially ones in minority populations, is a pressing but difficult goal. System-driven adaptation is a commonly used approach as it is easier and created by experts but, has innate flaws.
Sidney T. Scott-Sharoni   +5 more
openaire   +2 more sources

Customer-to-Customer Interactions in Service

2022
Peer ...
Heinonen, Kristina, Nicholls, Richard
openaire   +2 more sources

The Voice of Customers in Customization

SSRN Electronic Journal, 2021
Recent years have seen a growth in customized products and services. As a prerequisite for customization, private information on individual customers’ quality preferences needs to be uncovered. Sellers can listen to customers about their stated or self-reported preferences through direct communication (e.g., conversation, survey).
openaire   +1 more source

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