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Customer churn prediction for retention analysis
Abstract This abstract provides a comprehensive overview of the research on Customer Churn Prediction for Retention Analysis. In today’s corporate context, understanding and mitigating customer churn has become critical for long-term success.Rajesh Saturi +3 more
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Case based models of the relationship between consumer resistance to innovation and customer churn
Journal of Retailing and Consumer Services, 2021Yang Sun
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Predicting Customer Churn in Electronic Banking
2019The following paper is an outline of the current author’s research on the churn prediction in electronic banking. The research is based on real anonymised data of 4 million clients from one of the biggest Polish banks. Access to real data in such scale is a substantial strength of the study, as many researchers often do use only small data sample from ...
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Estimating customer churn under competing risks
Journal of the Operational Research Society, 2021Jeffrey Meyer +2 more
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Customer churn prediction for web browsers
Expert Systems with Applications, 2022Xing Wu 0001 +5 more
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Customer churn prediction in telecommunication industry using data certainty
Journal of Business Research, 2019Feras Al Obeidat +2 more
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