Results 181 to 190 of about 899,252 (240)

Customer Churn - A Reason to Churn

SSRN Electronic Journal, 2006
Back in 1999 the legendary US business guru Fred Reichheld exclaimed It is not how satisfied you keep your customers, its how many satisfied customers you keep. Customer satisfaction and customer loyalty are the best predictors of customer retention. There exists an interaction between the desired results and customer satisfaction, customer loyalty and
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ADTreesLogit model for customer churn prediction

Annals of Operations Research, 2008
zbMATH Open Web Interface contents unavailable due to conflicting licenses.
Zhou, Y, Li, L, Qi, J, Zhang, L, Liu, Y, Liang, L, Li, H, Shen, Y   +7 more
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Leveraging Predictive Analytics for Customer Churn: A Cross-Industry Approach in the US Market

International Journal of Applied Sciences and Radiation Research
Customer churn prediction is an important aspect of businesses to ensure their profitability in the USA. After a customer attrition calculation, which constitutes the percentage of lost customers compared to the total number of customers over a given ...
Oluwatomisin Olawale Fowowe, Rasheed Agboluaje   +1 more
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Predictive Analytics for Telecom Customer Churn: Enhancing Retention Strategies in the US Market

Journal of Computer Science and Technology Studies
The telecommunications industry in America has been characterized by exponential technological advancements and escalated competition, leading to heightened client expectations.
MD Rashed Mohaimin, Bimol Chandra Das, Rabeya Akter, Farhana Rahman Anonna, Muhammad Hasanuzzaman, Bivash Ranjan Chowdhury, Shah Alam   +6 more
semanticscholar   +1 more source

AI-Driven Predictive Modeling for Banking Customer Churn: Insights for the US Financial Sector

Journal of Ecohumanism
The US banking sector is operating within a very dynamic and competitive environment, providing a wide array of services under the pressure of increasingly demanding customers.
MD. Sohel Rana, Anchala Chouksey, Saddam Hossain, Md Sumsuzoha, P. Bhowmik, Miraz Hossain, Md. Fazlay Rabby, N. Gurung, MD Abdul Fahim Zeeshan   +8 more
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Customer churn management

ACADEMICIA: An International Multidisciplinary Research Journal, 2017
Customer Churn, one of the most important issues in customer relationship management and marketing is especially in industries such as telecommunications, the financial and insurance. In recent decades much research has been done in this area. In this research, the index set for the reasons set reason churn customers for our customers is of particular ...
null Vineeta, Akanksha Bharti
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An improved Ant Colony Optimization to Uncover Customer Characteristics for Churn Prediction

Computational Journal of Mathematical and Statistical Sciences
: Customer churn prediction is a critical task in the telecommunication (telecom) industry, where accurate identification of customers at risk of churning plays a vital role in reducing customer attrition.
Ibrahim AlShourbaji, A. Jabbari, Shaik Rizwan, Mostafa Mehanawi, Phiros Mansur, Mohammed Abdalraheem   +5 more
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Customer Churn Prediction for Telecom Services

2012 IEEE 36th Annual Computer Software and Applications Conference, 2012
Customer churn is a big concern for telecom service providers due to its associated costs. This short paper briefly explains our ongoing work on customer churn prediction for telecom services. We are working on data mining methods to accurately predict customers who will change and turn to another provider for the same or similar service.
Utku Yabas, Hakki C. Cankaya, Turker Ince   +2 more
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Customer Churn Prediction in Virtual Worlds

2015 IIAI 4th International Congress on Advanced Applied Informatics, 2015
With the emerging of social network websites, more and more social network online games are booming. Players have more alternatives of VWs games, while platform providers suffer from the problems of high customer turnover rate and low-customer-loyalty.
Hsiu-Yu Liao, Kuan-Yu Chen, Duen-Ren Liu, Yi-Ling Chiu   +3 more
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Effects of Data Resampling on Predicting Customer Churn via a Comparative Tree-based Random Forest and XGBoost

Journal of Computing Theories and Applications
Customer attrition has become the focus of many businesses today – since the online market space has continued to proffer customers, various choices and alternatives to goods, services, and products for their monies. Businesses must seek to improve value,
R. Ako, Fidelis Obukowho Aghware, M. Okpor, M. I. Akazue, R. Yoro, A. Ojugo, De Rosal Ignatius Moses Setiadi, Christopher Chukwufunaya Odiakaose, R. Abere, Frances Emordi, V. Geteloma, P. Ejeh   +11 more
semanticscholar   +1 more source