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JOIV: International Journal on Informatics Visualization, 2023 The classification of churn is driven by the potential risks e-commerce companies face, such as losing customers who discontinue their service usage or churn.
Ilham Huda +2 more
doaj +1 more source
Ensembles of probability estimation trees for customer churn prediction [PDF]
, 2010 Customer churn prediction is one of the most, important elements tents of a company's Customer Relationship Management, (CRM) strategy In tins study, two strategies are investigated to increase the lift. performance of ensemble classification models, i.e
A. Lemmens +20 more
core +3 more sources
Social Sciences and Humanities OpenCustomer churn directly leads to the weakening of the economic efficiency of an operator and even the loss of its competitive advantage in the market share. The identification and prediction of customer churn in the era of interconnection has become more
Liu Kun +2 more
doaj +1 more source
Factors Influence Customer Churn on Internet Service Provider in Indonesia
TIJAB (The International Journal of Applied Business), 2022 Rapid growth of internet users in Indonesia and the Covid-19 pandemic situation has prompted the emergence of new Internet Service Providers in line with the increasing demand for internet access.
Handi Aulia Triyafebrianda +1 more
doaj +1 more source
Ensemble of Example-Dependent Cost-Sensitive Decision Trees [PDF]
, 2015 Several real-world classification problems are example-dependent cost-sensitive in nature, where the costs due to misclassification vary between examples and not only within classes.
Aouada, Djamila +2 more
core +2 more sources
IG-KNN UNTUK PREDIKSI CUSTOMER CHURN TELEKOMUNIKASI
Simetris: Jurnal Teknik Mesin, Elektro dan Ilmu Komputer, 2015 ABSTRAK IG-KNN merupakan gabungan dari algotitma pemilihan fitur information gain dengan algoritma klasifikasi KNN, kedua algoritma ini diharapkan dapat meningkatkan akurasi dalam memprediksi customer churn telekomunikasi.
Muhammad Arifin
doaj +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT The transition to a circular economy (CE) remains hindered by the lack of practical strategies that simultaneously secure competitiveness and deliver sustainability outcomes for manufacturing organisations. While circular design is often cited as a cornerstone of CE, its concrete role in driving competitive advantage and organisational ...
Shamaila Ishaq +3 more
wiley +1 more source
Process Framework for Subscriber Management and Retention in Nigerian Telecommunication Industry [PDF]
, 2007 in the global telecommunication industry. Hence, a dominant approach for subscriber management and retention is churn control, since it is cheaper to retain an existing subscriber than acquiring a new one.
Daramola, Olawande, Oladipupo, O. O.
core
, 2015 Churn prediction, or the task of identifying customers who are likely to discontinue use of a service, is an important and lucrative concern of firms in many different industries.
Blumenstock, Joshua +3 more
core +1 more source
Harnessing Generative AI for Sustainable Supply Chains: Lean, Circular and Green Perspectives
Business Strategy and the Environment, EarlyView.ABSTRACT Generative artificial intelligence is playing a significant role in the transformation of digital ecosystems by reinventing the processes of content generation, process automation, product innovation and customer experience. At the same time that these technologies are becoming more integrated into routine operations, the focus has shifted to ...
Ashutosh Singh +3 more
wiley +1 more source