A novel classification algorithm for customer churn prediction based on hybrid Ensemble-Fusion model. [PDF]
He C, Ding CHQ.
europepmc +1 more source
Early warning of telecom enterprise customer churn based on ensemble learning. [PDF]
Zhou Y, Chen W, Sun X, Yang D.
europepmc +1 more source
Application of GWO-attention-ConvLSTM model in customer churn prediction and satisfaction analysis in customer relationship management. [PDF]
Zhang H, Zhang W.
europepmc +1 more source
Negative correlation learning for customer churn prediction: a comparison study. [PDF]
Rodan A +4 more
europepmc +1 more source
Customer retention and churn prediction in the telecommunication industry: a case study on a Danish university. [PDF]
Saleh S, Saha S.
europepmc +1 more source
An efficient churn prediction model using gradient boosting machine and metaheuristic optimization. [PDF]
AlShourbaji I +5 more
europepmc +1 more source
Customer Churn Prediction Using Machine Learning
Abstract - In today’s highly competitive telecom sector, customer churn — the loss of clients to competitors — poses a major threat to revenue and growth. This project tackles churn prediction using machine learning, focusing on the Random Forest algorithm to identify customers likely to leave.
openaire +1 more source
Predicting customer churn using Machine Learning
Customer churn can be defined as the phenomenon of customers who discontinue their relationship with a company. This problem is transversal to many industries, including the software industry. This study uses Machine Learning to build a predictive model to identify potential churners in a Portuguese software house.
Dias, João Pedro Rolim +1 more
openaire +1 more source
Classification of customer retention using hybrid SVC-SDNN to enhance customer relationship management. [PDF]
Ishaq M +5 more
europepmc +1 more source
Neural network approach enhancing churn prediction with categorical encoding and standard scaling. [PDF]
Bhattacharjee B +7 more
europepmc +1 more source

