ChurnKB: A Generative AI-Enriched Knowledge Base for Customer Churn Feature Engineering
Customers are the cornerstone of business success across industries. Companies invest significant resources in acquiring new customers and, more importantly, retaining existing ones.
Maryam Shahabikargar +7 more
doaj +1 more source
Machine learning based customer churn prediction in home appliance rental business. [PDF]
Suh Y.
europepmc +1 more source
Artificial Intelligence Based Customer Churn Prediction Model for Business Markets. [PDF]
Faritha Banu J +5 more
europepmc +1 more source
Application of machine learning techniques for churn prediction in the telecom business
The telecom business generates a significant amount of data on a daily basis due to its massive client base. Acquiring a fresh client base is more expensive than retaining existing customers, whereas churn refers to customers transitioning from one ...
Raji Krishna +5 more
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Review of Data Mining Techniques for Churn Prediction in Telecom
Telecommunication sector generates a huge amount of data due to increasing number of subscribers, rapidly renewable technologies; data based applications and other value added service.
Vishal Mahajan +2 more
doaj
Customer churn prediction in superannuation: A sequential pattern mining approach
© Springer International Publishing AG, part of Springer Nature 2018. The role of churn modelling is to maximize the value of marketing dollars spent and minimize the attrition of valuable customers.
Bin Fu +11 more
core +1 more source
A proposed hybrid framework to improve the accuracy of customer churn prediction in telecom industry
In the telecom sector, predicting customer churn has increased in importance in recent years. Developing a robust and accurate churn prediction model takes time, but it is crucial.
Shimaa Ouf +2 more
doaj +1 more source
Clairvoyant: AdaBoost with Cost-Enabled Cost-Sensitive Classifier for Customer Churn Prediction. [PDF]
Thakkar HK +4 more
europepmc +1 more source
An ensemble based approach using a combination of clustering and classification algorithms to enhance customer churn prediction in telecom industry. [PDF]
Fakhar Bilal S +4 more
europepmc +1 more source
Utilizing data sampling techniques on algorithmic fairness for customer churn prediction with data imbalance problems. [PDF]
Maw M, Haw SC, Ho CK.
europepmc +1 more source

