Exploring the Linkages between Website Characteristics, Customer Experience, and Brand Engagement
The prime objective of this research is to investigate the association among website characteristics (information quality, system quality, and perceived security) and customer experience in the online retail context.
doaj
AI-Enabled Customer Relationship Management Platforms for Patient Services in Health Care, Early Lessons From Governance, and Program-Level Outcomes. [PDF]
Gupta AK.
europepmc +1 more source
ABSTRACT The role of artificial intelligence (AI) in achieving sustainability goals has garnered attention in academic literature. While AI has been argued to be crucial in addressing circularity challenges, organizations face challenges in configuring a business model.
Jian Wang +4 more
wiley +1 more source
Leveraging artificial intelligence for predictive customer churn modeling in telecommunications: a framework for enhanced customer relationship management. [PDF]
Abdelhady MG, Mohamed KA.
europepmc +1 more source
A Decision‐Making Model for Implementing Green Technology in Sustainable Building Projects
ABSTRACT Green technology (GT) adoption is pivotal for reconciling environmental stewardship with economic viability in the built environment, particularly in resource‐constrained emerging economies. However, empirical evidence on how specific GT drivers actively mitigate adoption barriers remains scarce.
Abdelazim Ibrahim +5 more
wiley +1 more source
TASK PACT: a framework for exploring opportunities to expand pharmacists' roles in supporting equitable cancer control in low-income countries in sub-Saharan Africa. [PDF]
Chukwu OA, Essue BM.
europepmc +1 more source
Empowering Circular Startups: Unveiling the Blueprint for Circular Business Models
ABSTRACT Circular startups are increasingly recognized as key drivers in the transition toward a circular economy. Yet the business models (BMs) through which these startups operationalize circularity remain poorly understood, limiting the ability of entrepreneurial ecosystem actors to offer effective support.
Ann‐Sophie Finner +2 more
wiley +1 more source
Dynamic service analytics capabilities and service firm performance: Exploring the mediating roles of adaptive and customer-linking capabilities. [PDF]
Huang Y, Zhang K, Chen X.
europepmc +1 more source
ABSTRACT Implementing digital technologies is touted as the next big step for the firms aiming to improve sustainability in their supply chains. These technologies are often credited with the potential to improve transparency and achieve sustainability.
Amna Farrukh, Aqeel Ahmed, Sadaat Yawar
wiley +1 more source
Research on the mechanism of perceived value of cultural and creative products on consumers' purchase intention. [PDF]
Lu X, Li S, Wang Z.
europepmc +1 more source

