Results 181 to 190 of about 364,814 (297)

ESG Assurance and Dividends: Evidence From 18 Countries in Africa

Business Strategy and the Environment, EarlyView.
ABSTRACT This study examines the impact of environmental, social and governance (ESG) assurance on a firm's dividend payout policies within the unique African context. Using a staggered difference‐in‐differences (DiD) model, this study examines how voluntary third‐party assurance of ESG reports influences firms' dividend payout policies compared to ...
Samuel Karanja Kogi, June Cao
wiley   +1 more source

Co-creating value and building resilience: a digital era framework for competitive advantage in electronics retailing. [PDF]

Sci Rep
Yang Y, Zhang X.
europepmc   +1 more source

The chatbot artificial intelligence as the alternative customer services strategic to improve the customer relationship management in real-time responses

Andrew Satria Lubis, Yulinda Yulinda, Arif Qaedi Hutagalung, Ami Dilham, Fivi Rahmatus Sofiyah, Jonathan Liviera Marpaung   +5 more
openalex   +1 more source

Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases [PDF]

, 2019
Xueming Luo, Siliang Tong, Zheng Fang, Zhe Qu   +3 more
openalex   +1 more source

Resource‐Centered Transformation Paths: The Role of Digital Transformation in Optimizing SME Resources for Sustainable Entrepreneurship

Business Strategy and the Environment, EarlyView.
ABSTRACT The critical role of small and medium‐sized enterprises (SMEs) in driving economic growth through employment generation and innovation cannot go unseen, especially the efforts of small firms in promoting sustainable entrepreneurship. With more market and consumer focus on sustainability and the shift toward eco‐friendly products, SMEs can ...
Nasser Hadi Alajmi
wiley   +1 more source

Learning to serve: social learning and organizational customer orientation-employee job performance link in Nigerian service firms. [PDF]

Front Psychol
Teng D, Song W, Wang W.
europepmc   +1 more source

The Impact of Business Intelligence on Customer Relationship Management in the Banking Sector: A Financial Analysis

Tin Htun Aung, Thu Ra Mo, Amiya Bhaumi
openalex   +2 more sources

Company Location, Business Environment and Digital Maturity as Drivers of Environmental Innovation in Business

Business Strategy and the Environment, EarlyView.
ABSTRACT Environmental protection has emerged as a global priority in the contemporary context. As pivotal actors in the transition towards sustainable development, companies play a crucial role through the adoption of environmental innovations. This study investigates how organisational characteristics—specifically geographical location, business ...
Carlos de las Heras‐Rosas, Juan Herrera‐Ballesteros, Pedro Mota Veiga, Rui Silva Rodrigues   +3 more
wiley   +1 more source

Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value. [PDF]

PLoS One
Vuong XC, Vu TMT, Trieu DA, Vu TT.
europepmc   +1 more source

Organizational Sensemaking Theory Perspective of Developing AI‐Driven Strategies for Sustainability Initiatives

Business Strategy and the Environment, EarlyView.
ABSTRACT Although artificial intelligence (AI) is increasingly being touted to assist organizations, AI integration for sustainability efforts has been limited AND sporadic and tends to follow an ad hoc strategy. The existing literature therein focuses on the technological capabilities of AI, overlooking how organizations make sense of and ...
Amanda Balasooriya, Darshana Sedera
wiley   +1 more source