Results 201 to 210 of about 364,814 (297)

REDEFINING CUSTOMER RELATIONSHIP MANAGEMENT IN THE AGE OF ARTIFICIAL INTELLIGENCE

Abdul Saleem, Dr. Muhammad Yasir, Uzma Khalid, Sardar Muhammad Nawaz
openalex   +1 more source

The Impact of Self‐Checkout Technology on Shopping Behavior in B2B Retail: Evidence From Point‐Of‐Sale Transaction Data

Journal of Consumer Behaviour, EarlyView.
ABSTRACT This study examines the impact of self‐checkout technology implementation on B2B customer shopping behavior using a novel methodological approach that combines propensity score matching with difference‐in‐differences analysis on actual point‐of‐sale transaction data.
Jindřich Špička, Michaela Dvořáková   +1 more
wiley   +1 more source

The interactive impact of social interaction and product involvement on customer stickiness in the context of live streaming e-commerce. [PDF]

Front Psychol
Tian L, Hai Y, Wang S, Ma GB, Pillalamarri S.   +4 more
europepmc   +1 more source

HOW ARTIFICIAL INTELLIGENCE-POWERED CHATBOTS INFLUENCE CUSTOMER EXPERIENCE AND LOYALTY IN TELECOMMUNICATIONS: A CASE STUDY OF MOROCCO

Rita El Guermai, Abdelfattah JAMAL, Bouchra Benraïss, Alex Oprea   +3 more
openalex   +1 more source

Review for "Investigation of customer churn insights and intelligence from social media: a netnographic research"

, 2020

openalex   +1 more source

The Relationship Between States of Anxiety, Negative Career Thoughts, and Information‐Processing Skills

The Career Development Quarterly, EarlyView.
ABSTRACT Cognitive information processing (CIP) theory focuses on domains of career decision‐making and problem‐solving with the inclusion of affective and cognitive dimensions. Despite this focus, there is sparse research on the connection between anxiety and CIP cognitive dimensions of negative career thoughts and information‐processing (CIP) skills.
Seth C. W. Hayden, Debra S. Osborn, Jake Bucher, Kaitlin Costello, McKenna Barkett   +4 more
wiley   +1 more source

Strategic integration of marketing and supply chain functions for superior customer experience: Insights from logistics startups under Saudi Vision 2030. [PDF]

PLoS One
Alahmari D, Awad A.
europepmc   +1 more source

Tolerated or Celebrated? Black Men in Doctoral Counselor Education Programs

Counselor Education and Supervision, EarlyView.
ABSTRACT Black students face more difficulties when it comes to gaining doctoral degrees compared to other races. However, not enough is known about Black men in doctoral counselor education (CE) programs. Using interpretive phenomenological analysis and guided by Black Critical Theory, we explored the lived experiences of 10 Black men in doctoral CE ...
Demetrius Cofield, Sara Jean‐Philippe, Brittany N. Glover   +2 more
wiley   +1 more source

Assessing artificial intelligence's impact on e-customer loyalty in the Saudi Arabian market. [PDF]

Front Artif Intell
Beyari H.
europepmc   +1 more source

Counseling Professionals’ Perspectives on AI Integration in Education and Supervision: A Concept Mapping Study

Counselor Education and Supervision, EarlyView.
ABSTRACT The rapid emergence of artificial intelligence (AI) has raised important questions about how new technologies will shape professional norms and practices in counseling. The purpose of this study was to understand how counseling professionals expect AI to be integrated into counselor education and supervision (CES).
Hank Crofford, Elif Bor, Gülşah Kemer
wiley   +1 more source