Results 331 to 340 of about 216,506 (347)
Some of the next articles are maybe not open access.

Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions

Journal of Marketing, 2022
exaly  

Customer Experience Creation: Determinants, Dynamics and Management Strategies

Journal of Retailing, 2009
A Parasuraman   +2 more
exaly  

Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand

Journal of Business Research, 2012
Angella J Kim, Eunju Ko
exaly  

The Impact of Corporate Social Responsibility on Firm Value: The Role of Customer Awareness

Management Science, 2013
Henri Servaes, Ane Tamayo
exaly  

Customer value co-creation behavior: Scale development and validation

Journal of Business Research, 2013
Youjae Yi, Taeshik Gong
exaly  

Corporate Social Responsibility, Customer Satisfaction, and Market Value

Journal of Marketing, 2006
Cb Bhattacharya
exaly  

Customer Retention Strategies

openaire   +1 more source

Customer Loyalty and Retention

2012
openaire   +1 more source

Ai-Driven Customer Retention

Pratiksha Agarwal   +2 more
openaire   +1 more source

CUSTOMER SERVICE: A TOOL FOR CUSTOMER RETENTION

2020
openaire   +1 more source
business
marketing
service quality
service business
customer satisfaction
computer science
advertising
mathematics
psychology
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