Results 141 to 150 of about 656,221 (352)
Business Strategy and the Environment, EarlyView.ABSTRACT In an era of increasing environmental awareness, this study analyzes the relationship between board characteristics and corporate climate commitment across various industries. Our empirical analysis examines a comprehensive dataset that includes 4027 firms from the United States and Canada over the period from 2010 to 2022 and employs panel ...
Ines Ben Mehrez +2 more
wiley +1 more source
Online Service Quality and Customer Satisfaction: A case study of Bank Islam Malaysia Berhad [PDF]
Online banking can provide a reliable service to the customers for which make them happy. Online banking service is a comparative advantage and can improve relationship with customers.
Ahmed, Khalil
core +1 more source
Benefit Corporations: The Moral Legitimacy That Requires More Rules
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines why Italian for‐profit firms convert to Benefit Corporation status and how they navigate the ensuing hybridization. Survey data from 118 companies are interpreted through a pragmatic and moral legitimacy lens. Results show that the main trigger is pragmatic legitimacy: managers seek to strengthen trust with internal and ...
Laura Rocca +3 more
wiley +1 more source
The Effect of Service Quality on Customer Satisfaction in Higher Education
, 2014 최영근
openalex +1 more source
Student opinion poll as a tool for assessing customer satisfaction with the quality of education on Master’s Degree programme “Linguistics” [PDF]
, 2016 М. В. Степанова +1 more
openalex +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT Sustainable manufacturing is an effective way to improve organizational performance. In this sense, this research aims to analyze the determining factors of the success of the Brazilian manufacturing industry and evaluate innovativeness (Innovation Capacity) as a central point of sustainable manufacturing.
Julio Cesar Ferro De Guimarães +5 more
wiley +1 more source
Analisis Perceived Quality, Perceived Value, Switching Cost dan Kepuasan sebagai Pembentuk Loyalitas Nasabah” (Studi Nasabah di Bri Cabang Solo Slamet Riyadi) [PDF]
, 2012 Penelitian ini bertujuan untuk menganalisis: 1) pengaruh perceived value terhadap customer satisfaction, 2) pengaruh perceived quality terhadap customer satisfaction, 3) pengaruh customer satisfaction terhadap customer loyalty, 4) pengaruh customer ...
Dewi, M. T. (Maya)
core
Business Strategy and the Environment, EarlyView.ABSTRACT This study investigates how circular business models (CBMs) can lead to resilience. Despite the increasing number of CBM studies, they have not fully addressed the need for resilience. As such, we employ a multilevel perspective to reveal the existing and potential relationships between CBMs and resilience under the sustainability umbrella.
Stephane Jedrzejczak +4 more
wiley +1 more source
SELF SERVICE TECHNOLOGIES SPEAK FOR THEMSELVES [PDF]
The paper analysis the main criteria for successful self service technologies. Self service technologies are changing the way customers interact with companies.
Iulia Furdui Author-Workplace-Name: Romanian American University +2 more
core